Appliance Repair Coats North Carolina

Hometown Appliance Repair Rated 4.0 out of 5 stars based on 1 customer reviews

We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SGAA/06
Near Coats, NC 27521
Blake
Job Details: 04/03/2024
"Tech checked unit, unit icemaker is not cycling and valve will not engage. ; rqstng P&A on 1 DA97-15217B (Icemaker) and 1 DA82-02870A (Water filter housing)"
We serviced a
LG WASHER
Model WM4000HBA/01
Near Coats, NC 27521
Blake
Job Details: 03/15/2024
"Tech installed new boot, unit checks good."
We serviced a
LG WASHER
Model WM4000HBA/01
Near Coats, NC 27521
Blake
Job Details: 03/06/2024
"Tech checked unit, unit will need new door boot.; ordrng 1 AGM30030702 (Door boot)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TP0
Near Coats, NC 27521
Blake
Job Details: 02/27/2024
"Tech installed new dispenser, unit checks good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TP0
Near Coats, NC 27521
Blake
Job Details: 02/22/2024
"Tech checkedunit, unit will need new dispenser ; ordrd 1 240563637 (Dispenser)"
Pamela Nichols
Coats, North Carolina
12/18/2023
This refrigerator has been an issue for over a month.. Blake did an excellent job trying to fix it.. but.. waiting over ten days for parts.. everything ruined.. putting unneeded stress on me.. is unexceptable.. Donna also was very helpful.. when I called to check and see if my parts came in ..one of the employees acted like I was a nuisance and said they would call when it came in.. it is the holidays and i didn’t have a refrigerator.. dealing with Donna and Blake they have been nothing but helpful.. I am not happy with the other one.. I think there shouldn’t be that long to get parts.. then.. when I called to ask the number to Frigerdare the employee told me they closed out my case the 13th.. and acted like I was bothering her.. she shouldn’t be helping customers that are in need if she can’t be polite.. I’m very upset about the experience with this refrigerator..
Thank you for taking my call today. We appreciate your feedback and we appreciate you bringing this to our attention regarding your experience with our company. We apologize and we will take care of this issue. Thank you.
Overall Experience