Tech replaced board and valve unit now works fine no further issues

"Replaced the main control and UI boards, confirming it works properly."

"The mullion assembly in the unit was broken and did not work at all, in addition, the gasket for the frozen section was wobbled. Tech replaced the mullion assembly and adjusted the gasket with a steamer, confirming they work properly."

"Customer complains that the unit only functions Bulk Washing and the other functions dont. Tech recognized that the unit is totally malfunctioning, such as the diagnostic mode can not be applied and water stated to fill in it on Drain and Spin cycle. There is no mechanical issues detected. The main control board needs to be replaced.; ordrng 1 W11836266 (Control board)"

Called nsa Greg sending main board and valve for repair ; eml tckt failed