"Intermittent ice operation, ordered the ice maker.; ordrd 1 WPW10300022 (Ice maker)"

"Dishwasher not washing, unit not getting any water, found water valve under sink shut off, opened valve, unit works and washes normal."

"Dryer not heating, found bad heater, replaced heater, in process of repair, found worn idler wheel, unit still needs idler wheel.; used 1 WP3387747 (HEATER), and 1 W10837240 (BRACKET, IDLER) from stock"

"Liner cracked, contacted Assurant, cosmetic issue at this time. If becomes a performance issue, something will be done."

"F11, needs the controller.; ordrng 1 5304533462 (Controller)"

"Slow cold water, cleaned screen. But stool slow, needs the valve.; ordrd 1 W11210463 (Valve)"

Dishwasher wasnt connected to AC or plumbing. Unable to service.

Replaced microwave. Unit working normal.

Replaced the compressor and filter drier.

The cube button isnt working. Needs the UIB.; ordrd 1 5304530933 (User interface board)

Leaking inside the freezer.cleared the defrost drain.

Evaporator fan motor noisy.; saved tckt

"Noisy, needs the tub and basket. Customer declined service."

Ice maker is noisy.; ordrd 1 DA97-07365G (Ice maker)

"Replaced ctrl board with overlay, unit works and heats normal."

"Dryer making loud grind noise when its turning, found dented back bulkhead, damaged drum/basket and broken blower wheel housing, Per Midea tech support, blower housing is NLA."

"Per customer error came up as de indicating slow drain, performed diagnostic test, all components checked normal. Possible chance that debris mightve got stuck and drained out, unit working normal."

"Per customer, washer was making a loud noise, when its set on rinse, did found water hose reversed, swapped hose in the correct order, unit works normal, all components checked ok."

"Dryer not heating, found bad thermostat cutoff,replaced cutoff thermostat, unit works and heats normal.; used 1 279769 (THERMAL CUTOFF KIT) from stock"

"Replaced ctrl board in oven range, unit working normal."

"Dryer not turning, found broken belt, replaced belt unit works normal.; used 1 341241 (BELT) from stock"

"Dishwasher leaking under motor sump assembly, unit needs new sump and motor, customer declined repair."

"Tech arrived at home the flapper arm is broken again this is a mechanical arm that holds the rubber flapper which keeps the chute hole covered so hot air will not enter the freezer some how this arm has been broken again and will need to be replaced needs authorization ; ordrng 1 240563638 (Module assembly), states that autho needed"

Tech found defrost drain completely frozen tech had to remove back Pannel of freezer remove large ice block and use steamer to remove remaining ice drain now clear leak is fixed

"Unit infested with roaches called heather needs both gaskets. For repair ; ordrng 1 242193203 (Freezer gasket) and 1 242193206 (Ref door gasket), states that autho needed"

"Insta correct inverter and wires still getting code needs appliance manager board ; rqstng P&A on 1 W11289998 (Appliance manager), states that autho needed"

Replaced the damper and defrosted unit again unit should be good

Timer went bad melted solenoid cust declined est for repairs; O-SMS tckt

Found bad compressor needs r600 compressor cust declined repairs

Installed board tested and now working

"Replaced switch for front left burner, unit working normal."

"Microwave sparking inside cavity, found bare metal exposed crating sparks every time microwave is being used."

"Dispenser not self dispensing automatically, found unit assembly clogged, washer will need new dispenser housing assembly with drawer.; ordrng 1 W11413407 (Dispenser housing) and 1 W11413340 (Drawer)"

"Per customer, any slight touch to the ctrl settings will start making adjustments to were itll shut off, replaced UI board wb27x45308. Cooktop working normal."

"Replaced water valve in dishwasher, unit working normal."

"Replaced drain pump under washer, unit works and sounds normal."

"Washer out of balance, found worn suspension rods.; rqstng P&A on 1 W10780048 (Supension rods), states that autho needed"

"Replaced main ctrl board and bracket, unit working normal."

"Installed foot on FL side, unit. Lanced and leveled."

"Replaced microwave grille vent, unit works normal."

"Per tenant, dishwasher not drying properly, performed diagnostic test and was not able to duplicate the problem, instructed tenant on proper selection in unit, dishwasher working normal."

There is no issue with this unit mr Williams was very combative and attempted to call hometown office thinking we were lowes and his warranty he became very hostile towards me because I wasnt lowes .. I tried to explain to him that Lowes/assurant contracts repair companies like hometown to do repairs there is no lowes repair man he was very upset that unit was working as it should he said the unit wasnt cooling its freezing then not making ice the bin was full then he said it wasnt dispensing ice it did his wife verified for him its dispensing crushed and cubed he became more irate and said well its making a noise whats the noise its making I heard no noise unit is running cooling making and dispensing water and ice there is no noise he started screaming and yelling at me and saying we were the same people who came out from a different appliance company I ended up walking out of customers home I called Assurant and had him flagged as a hostile customer and service provider abuser they notated this and findings of no mechanical issues he was screaming when I left Assurant wont be sending any other providers out

Gave cust est to replace unit uib board its in and out responsive will need replaced for repair cust declined est

"Not cooling, needs the evaporator fan motor and door spacers.; rqstng P&A on 1 5303918549 (Evaporator fan motor) and 2 240311303 (Spacers)s"

Not spinning.; ordrd 1 WH03X29559 (Motor) and 1 WH22X38438 (Main board)

Unit has a bad electrical issue there is a short somewhere in unit not the switches its either in the transformer or the magnetron or the corresponding wiring inst cust we went through3x 20 amp fuses to try and find the short he decided since unit was so old they were going to replace I did have to uninstall unit to diagnose cust asked me to leave it out and put in garage

Cust only had general operation questions tech went over settings turning icemaker on and off inst cust unit checks fine no issues

"Needs dispenser and board dispenser cap is broke and board stops in cycle has to restart board is nla; ordrng 1 WP8558129 (Dispenser), rqstng P&A on 1 8564544 (Board /nla)"

Installed the shocks tested unit unit checks fine no further issues

"Freezer cover and craft icemaker needs replaced crack in icemaker and fan is not working in freezer needs authorization ; rqstng P&A on 1 AEQ73449909 (Craft ice) and 1 AEB76044903 (Fan assembly frzr), states that autho needed"

Tech found shocks bad will need new shocks for repair ; ordrd 1 W10780048 (Shocks)

Unit has a leak needs also an evaporator please allow 3 blocks for repairs ; ordrd 1 5304529495 (Evap)

Unit was unplugged plugged in compressor came on unit seems to be cooling cust to monitor till we get back to diag with it plugged in; schdld next appmnt for 8/6 TUE AM

Doors not level. Adjusted the doors however the floor isnt level. Unable to adjust perfectly for this reason.

Weak frost pattern on the evaporator. Needs the compressor.; rqstng P&A on 1 WR87X20798 (Compressor)

Replaced the defrost controller.

"Not cooling sufficiently, needs the compressor and evaporator.; rqstng P&A on 1 WP2188823 (Evaporator) and 1 W10309988 (Compressor)"

"Needs the fresh food evaporator cover. This part is on back order until September. Contacted PM, the will try to get the fridge replaced."

"Ice buildup on FF evaporator, needs the E-fan.; ordrd 1 W10633627 (Evaporator fan motor)"

"Not dispensing ice, found the ice chute blocked with crushed ice. Instructed the tenant, when dispensing crushed ice, its a good idea to dispense cubed ice to clear the chute."

Replaced the damper and tested.

"Not cooling, located a leak at the condenser.; ordrd 1 5304530007 (Condenser) and 1 A19676501 (Filter drier)"

"Not drying, dryer is heating, just not venting. Found the vent hose blocked and pinched behind the dryer. Corrected the venting."

Replaced the start device.

"Water dripping the tub, replaced the water inlet valve. Unit tested ok.; pckd up 1 WH13X26535 (Valve)"

The inclosure for the refrigerator was stopping freezer door from closing tested unit it has been defrosted unit checks fine

Installed bake element tested unit unit now baking unit checks fine

"Top bracket is broke in freezer and needs 1 led module in freezer and 2 in refrigerator they are out needs authorization for repair ; ordrng 1 W10850332 (Bracket) and 3 W11683243 (Led module)s, states that autho needed"

"Installed 4 pack shocks shocks were bad causing unit to bang tested unit unit checks fine ; used 1 DC97-16350Ucm (SUSPENSION RODS, 4PK) from stock"

Refrigerator gasket torn needs new gasket for repair ; ordrd 1 241786005 (Ref gasket)

Drain pump still not working properly ordered new drain pump; ordrd 1 W10919003 (Pump)

Tech checked unit its still over sudsing they are using powder pods inst cust there is nothing we can do for this

Customer was holding button down too long this unit you press for 3 seconds and release it will come back on unit came on and started cooling unit checks fine

Replaced icemaker unit cycled over unit now working as it should

Ordered the receptical for the 2 large burners they are loose and not making contact ; ordrd 2 Wb17t10006 (Receptical)s

Tested unit unit filled as it should I did test unit 3x unit was filling as it should

Bulk dispenser not functioning. Needs the dispenser assembly and drawer.; ordrng 1 W11413407 (Dispenser assembly) and 1 W11413340 (Dispenser drawer)

"Shaking violently, replaced the rear shock. Unit tested ok."

Tech replaced icemaker and cycled unit unit now working

Unit wasnt mounted in cabinet put screws in cabinet to mount unit and was leaking due to drain in the disposal was too low causing sink to drain inside dishwasher zip tied up to make high loop tested unit unit checks fine

Tech checked unit replaced the idler tested unit checks fine

Replaced heater tested unit for leaks and operation unit checks fine

Installed new probe and board tested unit unit now heating as it should no issues

Bellow has rip / hole ordered part from dl; ordrd 1 WPW10381562 (Bellow)

Tech put spring back on and tested unit unit checks fine

Installed drain cust had here for leak ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

"Not heating, needs the heater and main board. Customer declined service."

Replaced listed parts.

Not washing or draining. Found the float wasnt installed and the water was off. Also cleared the drain hose.

Not cooling sufficiently. Needs the evaporator fan motor and the freezer door gasket.; rqstng P&A on 1 5304521244 (Evaporator fan motor) and 1 242193211 (Gasket)

"Noisy, no noise present. Turned on all fans and compressor individually, no noise. Listened to a recording, sounded like the compressor."

Plenty of ice. Checked Samsung for issues with this model.

"Not starting, installed the Samsung dryer repair kit. Unit tested ok.; used 1 DESAMKIT (DRYER MAINTENANCE KIT) from stock"

"Not heating, replaced the heater."

"Dispenser assembly is bad needs dispenser and drawer ; rqstng P&A on 1 W11413407 (Dispenser), ordrd 1 W11413340 (Drawer)"

"Replaced blower wheel and motor, unit works and sounds normal."

"Replaced motor sump assembly in dishwasher, unit working normal."

"Replaced timer and knob in dryer, unit works and heats normal."

Replaced glass top and two elements LR and FR. Unit works and heats normal.

"Dryer not heating, found burnt wire going to the heater, spliced and reconnect wire terminal, unit works and heats normal."