We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 11/28/2023
"Per customer, washer spins off balance, unable to detect the problem, only problem found was drain hose too far inside drain pipe creating slow drain from washer and not going to a full spin, adjust and safetied drain hose properly."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US
Near Cameron, North Carolina 28326
Blake
Job Details: 11/28/2023
"Tech checked unit, unit was not attached to countertop and leaning hard forward. The install brackets did not matchup to the blocks in the granite countertop so tech raised front legs and secured behind the floor, tested unit, unit now running correctly."
We serviced a
GE DISHWASHER
Model GSD3360D35SS
Near Cameron, North Carolina 28326
Blake
Job Details: 11/28/2023
"Tech checked unit, unit had a small amount of water in filter area. This is normal for this unit. Unit could possibly be getting some run back from disposal but there isnt enough drain hose left to make a complete loop. Added as much of one as I could make, unit checks good."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Cameron, North Carolina 28326
Blake
Job Details: 11/28/2023
"Tech checked unit, unit tub is warped causing out of balance, will need new tub assembly.; ordrng 1 W11460604 (Tub assembly)"
We serviced a
ELECTROLUX REFRIGERATOR
Model FGHC2355PF9A
Near Sanford, North Carolina 27332
Blake
Job Details: 11/28/2023
"Tech checked unit, unit was not cooling in fridge at all and just at the bottom of the freezer, unit Evap motor had failed. Also unit user interface is no longer indicating fridge temp and freezer temp is almost gone as well, unit will also need user interface. ; ordrng 1 241509402 (Evap fan motor) and 1 5304527932 (Ui)"
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Parkton, North Carolina 28371
Steve
Job Details: 11/28/2023
Replaced the float switch. Tested heater circuit and updated the firmware. Unit tested ok.
We serviced a
FRIGIDIARE REFRIGERATOR
Model LFHT1831QF3
Near Fayetteville, North Carolina 28301
Casey
Job Details: 11/27/2023
There was a clog in cust drain tech cleaned drain and removed the ice in drain unit checks fine
We serviced a
MAYTAG DRYER
Model MEDZ600TW1
Near Fayetteville, North Carolina 28303
Jorge
Job Details: 11/27/2023
"Dryer not heating, found bad thermostat, replaced thermostat, unit working and heating normal.; pckd up 1 279973 (THERMOSTAT, CUTOFF)"
We serviced a
GE RANGE
Model JB620SR6SS
Near Hope Mills, North Carolina 28348
Casey
Job Details: 11/27/2023
Unit needs 2 oven racks and 1 bulb for repair the 1 rack is badly rusted and the other is missing and the bulb is blown needs parts for repair ordered from D&l; ordrd 2 WB48T10063 (Oven rack)s and 1 8009 (Bulb)
We serviced a
KENMORE RANGE
Model ="79092203011"
Near Fayetteville, North Carolina 28303
Jorge
Job Details: 11/27/2023
"F10 error code displayed on the oven, found burned relay on the board, unit needs new board with overlay.; rqstng P&A on 1 316557118 (Ctrl board) and 1 316419141 (Overlay)"
We serviced a
HISENSE REFRIGERATOR
Model HRT180N6AWD
Near Spring Lake, North Carolina 28390
Blake
Job Details: 11/27/2023
"Tech checked unit, unit was frozen up because unit heater had failed, ordered new heater. ; ordrd 1 K2165096 (Heater assembly)"
We serviced a
KENMORE REFRIGERATOR
Model ="106.58943803"
Near Fayetteville, North Carolina 28311
Blake
Job Details: 11/27/2023
Tech installed new condenser fan motor
We serviced a
KENMORE REFRIG/REFRIGERA
Model ="11175035020"
Near Dunn, North Carolina 28334
Blake
Job Details: 11/27/2023
"Tech installed new fan blade, unit checks good."
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model GCRE3060AFH
Near Linden, North Carolina 28356
Jorge
Job Details: 11/27/2023
"Replaced element for left rear burner, unit working and heating normal."
We serviced a
SAMSUNG RANGE - GAS
Model NX58H5600SS/AA
Near Fayetteville, North Carolina 28306
Casey
Job Details: 11/27/2023
Replaced the Ignitor for no bake issue gas stove tested unit unit now working
We serviced a
GENERAL ELECTRIC WASHER
Model GTW585BSVWS
Near Fort Liberty, North Carolina 28307
Jorge
Job Details: 11/27/2023
"Unable to install new basket, basket is not the correct part for this model. The correct part that it needs is WH21X34217 ; saved tckt"
We serviced a
KENMORE RANGE
Model ="79095039702"
Near Fayetteville, North Carolina 28311
Jorge
Job Details: 11/27/2023
"Prior of installing ctrl board found that the ctrl board was incorrect, unit needs correct part 316455420; rqstng P&A on 1 316455420 (Ctrl board), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model LER4634EQ2
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 11/27/2023
"Dryer not heating, found bad thermostat in dryer, also found melted wire going into heater, possible chance that melted/loose wire mightve overheat the element and caused thermostat to go out.; rqstng P&A on 1 279816 (CUTOFF-TML), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Raeford, North Carolina 28376
Jorge
Job Details: 11/27/2023
"Installed UI board in dishwasher, F6E1 displayed on the screen indicating bad connection between main board and UI board, unit needs new main board.; rqstng P&A on 1 W11506011 (Main ctrl board), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fayetteville, North Carolina 28314
Blake
Job Details: 11/27/2023
"Tech checked unit, unit defrost connector pin had come out of the molex. Clicked pin correctly in molex, unit checks good. Rescheduled till Thursday to make sure it running right now."
We serviced a
FRIGIDAIRE DISHWASHER
Model GDPP4517AF0A
Near Fayetteville, North Carolina 28306
Blake
Job Details: 11/27/2023
"Tech checked unit, unit has er error code for no communication between ui and control. Ordering new ui and control.; ordrd 1 5304532974 (User interface) and 1 5304532970 (Control)"
We serviced a
FRIGIDAIRE RANGE
Model FFGC3626SSB
Near Fayetteville, North Carolina 28306
Blake
Job Details: 11/27/2023
"Tech checked unit, unit burner was not working working because the knob stems had cracked, ordering 3 knobs. Spoke with PM and got approval.; ordrd 3 5304525746 (Knobs)s"
We serviced a
MIDEA RESIDENTIAL REFR
Model MRU14F2AWW
Near Fayetteville, North Carolina 28306
Casey
Job Details: 11/27/2023
Door lock was bent causing door to not lock tech bent the lock arm so unit would lock correct and tested unit checks fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LW9
Near Fayetteville, North Carolina 28311
Casey
Job Details: 11/27/2023
Tech installed both gaskets the freezer and refrigerator due to rips also the refrigerator gasket was not clipping in the channel unit checks fine now
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR35KB0
Near Fayetteville, North Carolina 28314
Casey
Job Details: 11/27/2023
Found blade and motor bad at evap fan motor causing no cool situation replaced blade and motor unit now working
We serviced a
GENERAL ELECTRIC RESIDENTIAL REFR
Model GSS25GYPECFS
Near Fairmont, North Carolina 28340
Casey
Job Details: 11/27/2023
Icemaker was bad causing no ice replaced icemaker and tested unit unit now working
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Salemburg, North Carolina 28385
Casey
Job Details: 11/27/2023
Tech found element and fuse bad needs parts to complete repairs ; ordrd 1 WP3387747 (Element) and 1 280148 (Fuse kit)
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Fayetteville, North Carolina 28303
Blake
Job Details: 11/24/2023
"Tech checked unit, unit was not cooling in fridge due to failure in defrost heater. Unit will need new heater; ordrng 1 WR51X10055 (Heater)"
We serviced a
BOSCH RANGE
Model HBL8651UC/01
Near Fayetteville, North Carolina 28312
Blake
Job Details: 11/24/2023
"Tech checked unit, unit is getting correct power to element but its not heating fast nor to temp, unit will need new temp sensor and bake element for lower oven.; ordrng 1 00791650 (Bake element) and 1 00630873 (Temp sensor)"
We serviced a
GE REFRIGERATOR
Model GFE26GSKHSS
Near Fayetteville, North Carolina 28306
Steve
Job Details: 11/24/2023
"Intermittent cooling, checked history in GE app. There were 2 days this week where the freezer reached 60 degree and the defrost heater was on for 20 minutes. Updated the firmware, long defrost was addressed within this update.; schdld next appmnt for 12/1 FRI !"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PFSS6PKWBSS
Near Fayetteville, North Carolina 28304
Steve
Job Details: 11/24/2023
Not cooling sufficiently in the fresh food section. Needs the evaporator cover and drain kit. Customer declined service.
We serviced a
LG WASHER
Model WM3570HVA
Near Saint Pauls, North Carolina 28384
Jorge
Job Details: 11/24/2023
"Washer making loud noise when spinning, found worn bearings, and damaged basket shaft/spider unit needs new rear tub assembly with gasket and basket assembly. Customer declined repair."
We serviced a
GE DRYER
Model GTX33EASK0WW
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 11/24/2023
"Installed new timer knob, unit working normal."
We serviced a
GE RANGE
Model JB640DR5BB
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 11/24/2023
"Installed infinite switch for front right burner, also found burner rocker switch bad.; rqstng P&A on 1 WB24T10165 (Rocker switch), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT2SHMXMS01
Near Fayetteville, North Carolina 28305
Blake
Job Details: 11/24/2023
"Tech checked unit, unit drain was clogged, unclogged drain, thawed unit, unit checks good."
We serviced a
KENMORE WASHER
Model ="11092588210"
Near Fayetteville, North Carolina 28301
Blake
Job Details: 11/24/2023
"Tech checked unit, unit was not cycling correctly because timer had failed. Unit also needed new dogs. Part to be ordered from Marcone; ordrng 1 WP3946475 (Timer), used 1 80040 (DOGS, AGITATOR) from stock"
We serviced a
HISENSE REFRIGERATOR
Model HRT180N6AWD
Near Spring Lake, North Carolina 28390
Blake
Job Details: 11/24/2023
"Hisense is closed today, will call Monday to order parts; schdld next appmnt for 11/27 MON !"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Carthage, North Carolina 28327
Blake
Job Details: 11/24/2023
"Tech checked unit, unit was not draining correctly, found extra hose that was causing a blockage, removed extra hose as it was not needed, unit drains good."
We serviced a
FRIGIDAIRE DISHWASHER
Model GDPH4515AF0A
Near Fayetteville, North Carolina 28306
Jorge
Job Details: 11/24/2023
"Replaced switch assembly, unit working normal."
We serviced a
SAMSUNG RESIDENTIAL REFR
Model RF28R7201SR/AA09
Near Fayetteville, North Carolina 28306
Steve
Job Details: 11/24/2023
The customer didnt know how to adjust the temperature or how to reset the filter light. Instructed the customer on these issues.
We serviced a
SAMSUNG RESIDENTIAL REFR
Model RF263TEAESG/AA
Near Fayetteville, North Carolina 28306
Steve
Job Details: 11/24/2023
"Installed the ice maker, main board and fill tube with heater."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWQ01
Near Hope Mills, North Carolina 28348
Steve
Job Details: 11/24/2023
"Replaced the water tank, now fill valve is dripping. Needs the valve.; ordrd 1 WPW10270395 (Water valve)"
We serviced a
GE RANGE
Model JBP628D4WH
Near Fayetteville, North Carolina 28312
Jorge
Job Details: 11/22/2023
"Oven not heating, found burned bake element, replaced bake element, unit working and heating normal.; used 1 WB44K10005 (ELEMENT, BAKE) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEBP/XAA
Near Raeford, North Carolina 28376
Steve
Job Details: 11/22/2023
"Not cooling, and the ice maker is hanging loose in the freezer. Will need the compressor, filter drier and ice maker.; saved tckt"
We serviced a
KENMORE RANGE
Model ="790.94173310"
Near Bunnlevel, North Carolina 28323
Blake
Job Details: 11/22/2023
"Tech installed new bake element, unit checks good."
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model PS960YP7FS
Near Pinehurst, North Carolina 28374
Steve
Job Details: 11/22/2023
"Scrapping noise when you use convection bake. Found the convection fan motor was missing two screws and the motor was hanging off of one screw, ; ordrd 3 WB01X21893 (Motor screw)s"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF6A
Near Fayetteville, North Carolina 28304
Jorge
Job Details: 11/22/2023
"Dishwasher not powering on, fond breaker tripped also found door latch in the closed position while door being open, replaced door latch assembly in dishwasher, unit working normal.; used 1 5304525218 (LATCH ASSEMBLY) from stock"
We serviced a
GE RANGE
Model JRS04B0W5BB
Near Hope Mills, North Carolina 28348
Jorge
Job Details: 11/22/2023
"Oven not powering on, no voltage coming from hard wire junction box, tenant needs electrician service."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF2
Near Spring Lake, North Carolina 28390
Blake
Job Details: 11/22/2023
"Tech checked unit, unit bottom hinge was missing a screw causing it to sit uneven and door not to shut. Used an extra screw to secure the hinge, unit checks good."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Fayetteville, North Carolina 28311
Jorge
Job Details: 11/22/2023
"Per customer, sometimes it will not dry completely, due problem not being consistent tech was not able to detect the problem, unit worked and heat property, vent was found clear with no blockage."
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model ELFE7437AW0
Near Fayetteville, North Carolina 28311
Jorge
Job Details: 11/22/2023
"Dryer with clothes stuck in blower wheel. Removed clothes from blower wheel, unit working normal."
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW2
Near Fayetteville, North Carolina 28311
Jorge
Job Details: 11/22/2023
"Replaced water valve, washer fills in properly and no loud noise detected while filling up, washer working normal."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Clinton, North Carolina 28328
Casey
Job Details: 11/22/2023
Tech checked unit transmission was leaking oil replaced trans cam and belt unit checks fine
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model JBS86SP5SS
Near Clinton, North Carolina 28328
Casey
Job Details: 11/22/2023
R/f element burnt out replaced element unit checks fine
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FFMV1846VSA
Near Clinton, North Carolina 28328
Casey
Job Details: 11/22/2023
Tech found bad exaust fan blade was broken installed new fan unit now working properly
We serviced a
LG WASHER
Model WM4000HWA/01
Near Raeford, North Carolina 28376
Steve
Job Details: 11/22/2023
Leaking from underneath the washer. Found the rear tub cracked at the rear suspension rod. Will need the rear tub.; eml tckt failed
We serviced a
BOSCH RANGE
Model HBL8651UC/01
Near Fayetteville, North Carolina 28312
Blake
Job Details: 11/22/2023
"Unit is a double wall oven, expect unit will need a relay board but will need oven cart to pull unit completely out to check.; schdld next appmnt for 11/24 FRI !"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LSFH20F3QWC
Near Linden, North Carolina 28356
Blake
Job Details: 11/22/2023
"Tech checked unit, unit drain was frozen causing no airflow. Removed ice and thawed unit, added clip for assisted defrost in drain, unit checks good."
We serviced a
WHIRLPOOL RANGE
Model JES9860CAS01
Near Dunn, North Carolina 28334
Blake
Job Details: 11/22/2023
"Tech checked unit, unit bake element is receiving no poweri; ordrng 1 WP8507P23460 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW5
Near Coats, North Carolina 27521
Blake
Job Details: 11/22/2023
"Unit Evap has completely frozen, unit is not defrosting. Also unit closer hook is bent, ordering new defrost heater, timer and hook.; ordrd 1 5304526183 (Defrost timer) and 1 5304522340 (Defrost hater and bimetal) and 1 5304519789 (Hook closer)"
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model JBS86SP5SS
Near Clinton, North Carolina 28328
Casey
Job Details: 11/22/2023
Installed elements and the indicator light broke ordered light for repair ; ordrd 1 WB27T10668 (Light)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WW5
Near Clinton, North Carolina 28328
Casey
Job Details: 11/22/2023
Unit has leak in system will need compressor evap condenser and drier for repair ordered parts from Cashwells ; ordrd 1 5304532451 (Compressor) and 1 5304529495 (Evaporator) and 1 5304530007 (Condenser) and 1 A19676501 (Drier filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near Autryville, North Carolina 28318
Casey
Job Details: 11/22/2023
Unit has frozen up refrigerator evap will need to be defrosted by us and replace cover and thermistor ; ordrd 1 WPW10501260 (Evap cover) and 1 W10316760 (Thermistor)
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Hope Mills, North Carolina 28348
Casey
Job Details: 11/22/2023
This was a call back new trans apparently finished the hub splines causing no wash/spin installed bottom adjitator also unit now washing as should
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Fayetteville, North Carolina 28312
Casey
Job Details: 11/22/2023
Cust replaced cord but the block and all the wires are burnt needs receptacle kit for repair ; ordrd 1 279320 (Receptical kit)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Fayetteville, North Carolina 28304
Steve
Job Details: 11/21/2023
"When you press bake, control just beeps but doesnt start baking. Entered diagnostics, checked errors and all functions. Everything tested ok. After rebooting everything is working. May have just been a power spike or disruption to the house."
We serviced a
GE RANGE
Model JBS17GS1WH
Near Fayetteville, North Carolina 28306
Jorge
Job Details: 11/21/2023
"Oven not heating, found breaker tripped due to loose connection on the timer, reset breaker, unit working and heating normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fayetteville, North Carolina 28314
Blake
Job Details: 11/21/2023
"Tech checked unit, unit was frozen into a block of ice all the way over the shelves. Customer is unplugging for about 3 days and we will return on Monday to diag why its not defrosting.; schdld next appmnt for 11/27 MON PM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Fayetteville, North Carolina 28314
Blake
Job Details: 11/21/2023
"Unit was not cooling in freezer or fridge, unit has a sealed system leak, unit will need new Evap and compressor. Suggest replacement.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator)"
We serviced a
FRIGIDAIRE REFRIG/SIDE-BY-S
Model FFHS2322MWD
Near Fayetteville, North Carolina 28301
Blake
Job Details: 11/21/2023
"Tech checked unit, unit was leaking from behind. found unit was leaking from water line coming into fridge, customer to call a plumber."
We serviced a
KENMORE REFRIGERATOR
Model ="106.58943803"
Near Fayetteville, North Carolina 28311
Blake
Job Details: 11/21/2023
"Tech checked unit,unit was making a loud humming from the back. Found broken condenser fan motor. Unit will need new condenser fan motor. Spoke with PM, they said to go ahead.; ordrd 1 W10124096 (Condenser fan motor kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWKA
Near Fayetteville, North Carolina 28311
Casey
Job Details: 11/21/2023
Installed valve and filter head tested unit now getting water will need new filter cust to purchase and install
We serviced a
FISHER & PAYKEL WASHER
Model GWL15US 96155-A
Near Hope Mills, North Carolina 28348
Jorge
Job Details: 11/21/2023
"Replaced drain pump in washer, unit working and draining properly. No leaks detected after the repair."
We serviced a
ELECTROLUX HOME LAUNDRY - E
Model ELFE7537AW1
Near Spring Lake, North Carolina 28390
Blake
Job Details: 11/21/2023
"Tech installed new limiter and harness, unit checks good,; eml tckt failed"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG
Near Spring Lake, North Carolina 28390
Blake
Job Details: 11/21/2023
"Tech checked unit, customer had sc and 4c codes. unit water was cut off to unit, adjusted drain hose, unit checks good."
We serviced a
SAMSUNG RANGE - GAS
Model NX58H5600SS/AA
Near Fayetteville, North Carolina 28306
Casey
Job Details: 11/21/2023
"Needs bake Ignitor , Ignitor not coming on to start the bake; ordrng 1 DG94-00520A (Ignitor), states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1814WB3
Near Fayetteville, North Carolina 28306
Casey
Job Details: 11/21/2023
Tech found gasket gap had to heat gasket in to stop air leak unit checks fine
We serviced a
GE FREEZER
Model FUF21DLRDWW
Near Fayetteville, North Carolina 28306
Casey
Job Details: 11/21/2023
Called ge tag found main board is bad causing fan to not work again; ordrng 1 WR55X30692 (Board)
We serviced a
LG REFRIGERATOR
Model LFXS26596S/10
Near Lumberton, North Carolina 28358
Casey
Job Details: 11/21/2023
Tech replaced back Pannel in refrigerator the damper was not opening tested and unit now working
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Lumberton, North Carolina 28358
Casey
Job Details: 11/21/2023
The dryer will not cut off needs DC97-21429B the relay is stuck allowing the dryer motor to stay running even after cycle has ended ; rqstng P&A on 1 DC97-21429B (Board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF1
Near Fayetteville, North Carolina 28312
Casey
Job Details: 11/21/2023
Customer complaint only crushed ice works wont let you select cube tech found water spout came out of holder allowing water to fill behind uib shorting the button out tech will need 5304527031 uib for repair ordered from Cashwells ; ordrd 1 5304527031 (User interface)
We serviced a
KENMORE WASHER
Model 1105142510
Near Hope Mills, North Carolina 28348
Jorge
Job Details: 11/21/2023
"Washer making a very loud grinding noise when its agitating, found bad transmission and cam assembly. Customer declined repair."
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model GCFE3060BFA
Near Raeford, North Carolina 28376
Steve
Job Details: 11/21/2023
Not keeping time and the right front burner does not work when you select the small burner. Needs the infinite switch and the UIB control board. Contacted ELECTROLUX since both parts were not readily available. Authorization #86821899. Electrolux will contact the customer within a week for possible replacement. We need to submit for payment.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Raeford, North Carolina 28376
Steve
Job Details: 11/21/2023
"Installed the new part, unit displayed F6E1. This indicates no communication with the UIB board. New part defective out of the box. Will reorder.; ordrd 1 W11460962 (UIB)"
We serviced a
KENMORE REFRIGERATOR
Model ="10676232402"
Near Raeford, North Carolina 28376
Steve
Job Details: 11/21/2023
"Not cooling, found it is not defrosting. Needs the automatic defrost controller. The customer has a freezer to use for now.; saved tckt , states that autho needed"
We serviced a
HOTPOINT RANGE
Model RB787BH4BB
Near Raeford, North Carolina 28376
Steve
Job Details: 11/21/2023
"Oven does not heat, found the bake element open. Replaced the element and tested. Unit tested ok.; used 1 WB44K10005 (ELEMENT, BAKE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Raeford, North Carolina 28376
Steve
Job Details: 11/21/2023
"Not cooling in the fresh food section. Found the defrost drain was clogged. The tenant left it unattended for weeks despite the water dripping onto the floor. It took over an hour to remove all the ice and clear the drain. Also, the fresh food door gasket is torn at the bottom and several shelves are broke.; saved tckt"
We serviced a
GE RANGE
Model JBP24W0K4WW
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 11/21/2023
"Range not heating properly, found bad bake element.; ordrd 1 WB44T10010 (Bake element)"
We serviced a
GE REFRIGERATOR
Model GSHF6HGDBCBB
Near Hope Mills, North Carolina 28348
Steve
Job Details: 11/21/2023
"Replaced the filter head assembly and water filter. Unit tested ok. Cycled the ice maker, ice maker filled with water.; dspstn on spec-tagged invntry: 1 MWF FILTER, WATER and 1 WR17X22074 MANIFOLD"
We serviced a
GE DRYER
Model GTX33EASK0WW
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 11/21/2023
"Dryer not starting, found broken timer knob.; rqstng P&A on 1 WE01X24552 (Timer knob)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW3
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 11/21/2023
"Replaced drain pump in dishwasher, unit working draining normal, no leaks detected after the repair."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model HDF330PGR3WW
Near Cameron, North Carolina 28326
Blake
Job Details: 11/21/2023
"Tech checked uni, a piece of the washers arm IHas broken off, ordering new arm.; ordrd 1 WD22X27724 (Spray arm)"
We serviced a
KENMORE RANGE
Model ="790.42523316"
Near Fayetteville, North Carolina 28306
Jorge
Job Details: 11/20/2023
"Two large burners not getting hot, found burned receptacles, replaced receptacles, unit started working and heating normal.; used 2 5303935058 (UNIVERSAL BLOCK KIT) from stock"
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WA50T5300A6/US
Near Hope Mills, North Carolina 28348
Casey
Job Details: 11/20/2023
We replaced shocks 11/14 the pump wire came out of connection cust called back and informed us the unit was not draining I came back and tested found the pump wire came out of connection running down the back tech fixed the wire connection and the wire tested unit unit now operating as it should
We serviced a
JENN-AIR COOKTOP
Model JGD3430WS00
Near Fayetteville, North Carolina 28306
Jorge
Job Details: 11/20/2023
"Replaced both burners on left side, unit ignited properly."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF1
Near Spring Lake, North Carolina 28390
Blake
Job Details: 11/20/2023
"Tech checked unit, unit water not coming out of dispenser nor is it making ice, unit valve has failed, unit needs new valve. ; ordrng 1 242253002 (Valve), states that autho needed"
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRX986SIHZ02
Near Spring Lake, North Carolina 28390
Blake
Job Details: 11/20/2023
"After checking and testing unit, unit was not blowing air, disconnected and reconnected unit, unit seemed to test ok. During testing, found 3 different panels and roller stripped out from previous company. Called assurant and let them know of the issues and cause, they are replacing unit and stated it should not show up against our company. Bill out."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPH431LAF0A
Near Pinehurst, North Carolina 28374
Steve
Job Details: 11/20/2023
"Not drying the dishes, found the white wire to the heater was not connected to the heater terminal. Attached a picture. Tested after reconnecting."
We serviced a
FRIGIDIARE REFRIGERATOR
Model FRT21INLHW3
Near Fayetteville, North Carolina 28303
Blake
Job Details: 11/20/2023
"Tech checked unit, unit door was not closing at the top unless tech forced it shut. After adjusting unit still will not stay attached to cabinet due to the door being bowed. The parts for the door are NLA and this fridge is almost 24 years old. Tech suggests replacement. Inner door 218894001 outer door 5303917828. Door comes in 2pieces. All NLA. Seals were fine. 9106242568. Spoke with PM, they are informing homeowner."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS06
Near Fayetteville, North Carolina 28312
Casey
Job Details: 11/20/2023
"This unit has a bad defrost heater and will need defrost bymetal tech will need to completely defrost this unit to replace these parts needs authorization ; ordrng 1 WPW10225581 (Defrost bymetal) and 1 WP2323198 (Heater), states that autho needed"