We serviced a
GE DISHWASHER
Model GDF510PSM4SS
Near Hope Mills, North Carolina 28348
Jorge
Job Details: 08/04/2025
"Dishwasher randomly cutting off at the beginning of the cycle, found unit with bad main ctrl board.; rqstng P&A on 1 WD21X26439 (Ctrl board)"
We serviced a
WHIRLPOOL RANGE - ELECTRIC
Model WFE710H0AH0
Near Hope Mills, North Carolina 28348
Jorge
Job Details: 08/04/2025
"Oven not heating, fond bad bake element.; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fayetteville, North Carolina 28306
Jorge
Job Details: 08/04/2025
"Washer not powering on, found correct voltage going into the washer, but ctrl board not turning on, unit will need new ctrl board.; ordrng 1 W11510463 (Main ctrl board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fayetteville, North Carolina 28305
Jorge
Job Details: 08/04/2025
"Replaced suspension rods, unit working normal."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASM
Near Fayetteville, North Carolina 28304
Casey
Job Details: 08/04/2025
Tech found cabinet bowed on freezer side tech called tech assistance took pictures for tech line for review file# 1003963263
We serviced a
LG DRYER
Model DLE2050W
Near Fayetteville, North Carolina 28306
Casey
Job Details: 08/04/2025
Tech replaced lg service kit it comes with idler and spring rollers and belt tested unit unit checks fine no further issues ; used 1 DELGKIT (Lg kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fayetteville, North Carolina 28306
Casey
Job Details: 08/04/2025
Needs icemaker previous company did not replace icemaker ; ordrng 1 W11700250 (Icemaker)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GYNJFS
Near Spring Lake, North Carolina 28390
Steve O
Job Details: 08/04/2025
"Unit is producing ice but at slow rate. Found fault codes for bad sensors in deli pan and ice maker. Also had several codes for FF door being left open. Door sensors test okay, found that left hand door is loose. Attempted to tighten door hinge but screw holes are stripped and door cant be adjusted. Would need WR17X35985 evap cover WR55X38248 control. Unit cant be repaired due to damage to cabinet, cant tighten hinge to align door, causing issue. Called into square trade unit under review."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VFB
Near Fort Liberty, North Carolina 28310
Steve O
Job Details: 08/04/2025
Unit had stuck defrost timer. Replaced timer. Unit checks okay. ; used 1 5304526183 (Timer defrost) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fayetteville, North Carolina 28314
Steve O
Job Details: 08/04/2025
Unit will agitate. Found issue to be agitator is stripped and is loosening bolt as it attempts to agitate. Ordering agitator. ; ordrng 1 285565 (Agitator assy)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VFB
Near Fort Liberty, North Carolina 28310
Steve O
Job Details: 08/04/2025
"Unit had stuck defrost timer. Replaced timer, unit came on without issue. ; used 1 5304526183 (Defrost timer) from stock"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Fayetteville, North Carolina 28311
Casey
Job Details: 08/04/2025
Tech found bad therm fuse tested element and other fuses no issues it appeared the vent is clogged advised cust to have prop management to clean the dryer vent lines unit now working ; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock
We serviced a
GE REFRIGERATOR
Model GFE26GSHGSS
Near Stedman, North Carolina 28391
Casey
Job Details: 08/04/2025
"Tech found refrigerator fan was bad replaced fan and tested unit unit checks fine ; used 1 WR60X26866 (MOTOR, EVAP) from stock"
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model PFQ97HSPV0DS
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 08/04/2025
"Washer leak from bottom of the door l found torn bellow/door gasket, replaced gasket, unit working normal, no leaks detected after the repair."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPH431LAF0A
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 08/04/2025
"Replaced display board in dishwasher, unit didnt need main ctrl board, unit working normal.; dspstn on spec-tagged invntry: 1 5304535629 BOARD, MAIN and 1 5304535645 CTRL"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRUF2020AW3
Near Raeford, North Carolina 28376
Steve
Job Details: 08/04/2025
Cabinet bowed out. Contacted ELX incident # 1003953087. Unit is in review for replacement.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Aberdeen, North Carolina 28315
Steve
Job Details: 08/04/2025
"Continuosly draining, needs the main board. No source for the part.; rqstng P&A on 1 W11607637 (Main controller)"
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DVE55A7300E
Near Aberdeen, North Carolina 28315
Steve
Job Details: 08/04/2025
"Fire inside the dryer. Will need the motor, harness and drum.; rqstng P&A on 1 DC97-23529A (Drum) and 1 DC96-00790G (Motor) and 1 DC93-00929A (Main harness)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Jackson Springs, North Carolina 27281
Steve
Job Details: 08/04/2025
"Stuck in a drain loop. Will need the main controller. No source for the part.; rqstng P&A on 1 W11607637 (Main controller), states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Pinehurst, North Carolina 28374
Steve
Job Details: 08/04/2025
"Not cooling sufficiently, needs the compressor and filter drier again.; rqstng P&A on 1 5303918411 (Compressor kit) and 1 A19676501 (DRIER, FILTER), states that autho needed"
We serviced a
SAMSUNG RANGE - ELECTRIC
Model NE59T4311SS/AA
Near Southern Pines, North Carolina 28387
Steve
Job Details: 08/04/2025
"Not baking, needs the bake element.; ordrng 1 DG47-00038B (Bake element)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Southern Pines, North Carolina 28387
Steve
Job Details: 08/04/2025
"Unit is stuck in a drain loop. Will need the main controller. No source for the part.; rqstng P&A on 1 W11603810 (Main controller), states that autho needed"
We serviced a
MAYTAG FREEZER-VERTICAL
Model MZF34X20DW04
Near Wade, North Carolina 28395
Steve O
Job Details: 08/04/2025
"Unit off and warm on arrival. Plugged in unit to run then perform tests. Plugged in unit, ran for 5 minutes at the most, then cooling cut off. Unit didnt go into defrost. Tested unit, found evap thermistor measuring 300 ohms. Took thermistor and moved to working freezer, let sit for several minutes and tested again, same result, thermistor is stuck, reading is not changing unit believes it is cool and not turning on. Replaced thermistor, let unit run, checks okay, advised customer to monitor unit."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Wade, North Carolina 28395
Steve O
Job Details: 08/04/2025
"Tested unit, unit filled but did not spray. Can hear motor attempting to start, tapped motor dislodged obstruction and started spraying. Started and stoped unit several times, unit started praying without issue each time. Customer stated dispenser door did not open last time unit had been run. Ran cycle through initial rinses, then dispenser door opened without issue. Checks okay."
We serviced a
FRIGIDAIRE DRYER - ELECTRIC
Model FLVE7523BW
Near Salemburg, North Carolina 28385
Casey
Job Details: 08/04/2025
Tech advised customer there are several vents for the ac and the return by the dryer the condensation is from the house being cool and the humidity coming from the dryer vent on roof advised cust they will need to make different arrangements with vent situation nothing we could change to stop this unit checks fine
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNHFS
Near Salemburg, North Carolina 28385
Casey
Job Details: 08/04/2025
"Ordered part from ge PNT08042582525 the one part is back ordered till 9/8 but its just a bin ; ordrd 1 WR71X31972 (Swivel bin base) and 1 WR71X31855 (Swivel bin), O-SMS tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Carthage, North Carolina 28327
Steve
Job Details: 08/04/2025
"Evaporator isnt defrosting, found the defrost timer stuck. Replaced the timer and removed the ice buildup.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTX33EASKWW
Near Clinton, North Carolina 28328
Casey
Job Details: 08/04/2025
Lowes installed incorrectly causing breaker to trip corrected install and tested unit checks fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WBD
Near Garland, North Carolina 28441
Casey
Job Details: 08/04/2025
Called tech line file#10033923479 mullion was determined to be warped by tech line per video and pictures uploaded no further repairs
We serviced a
WHIRLPOOL DRYER - ELECTRIC
Model WED8127LC1
Near Dunn, North Carolina 28334
Steve O
Job Details: 08/04/2025
Unit will run and heat okay. Found that the unit is not sensing moisture properly and ending cycles early. Ordering parts. ; ordrng 1 W11782441 (Control) and 1 WPW10298258 (Sensor)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD1A
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 08/04/2025
"Per video, leaking from under the door, unit will need two door gaskets.; rqstng P&A on 1 154827601 (Door gasket) and 1 5304500204 (Bottom seal), states that autho needed"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Hope Mills, North Carolina 28348
Jorge
Job Details: 08/01/2025
Washer not finishing the spin cycle found bad ctrl board not allowing to continue the cycle after draining.; ordrd 1 WH22X38441C (Ctrl board)
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFE
Near Fayetteville, North Carolina 28304
Jorge
Job Details: 08/01/2025
"Oven overheating, found bad ctrl board, customer declined the repair."
We serviced a
SAMSUNG DRYER
Model DVE52A5500V/A3
Near Raeford, North Carolina 28376
Jorge
Job Details: 08/01/2025
"Per customer dryer not heating properly, performed a diagnostic check, heat and vent checked normal, unable to detect the problem, dryer working normal."
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model JTD3000SN1SS
Near Raeford, North Carolina 28376
Jorge
Job Details: 08/01/2025
"Wall oven not powering on, found no voltage foung initially the oven, instructed customer to get electrician service."
We serviced a
LG DRYER
Model DLE7400VE
Near Cameron, North Carolina 28326
Jorge
Job Details: 08/01/2025
"Dryer was getting a d80 error when the dryer was running, found restriction in vent, instructed customer to Check vent under the house. Dryer works and heats normal."
We serviced a
LG RANGE - ELECTRIC
Model LSEL6335FE/00
Near Sanford, North Carolina 27330
Jorge
Job Details: 08/01/2025
"Cook top not working properly, when turning on front left, it will also turn on front right automatically. Found bad infinite switch for front left burner.; ordrng 1 AEN74532607 (Infinite switch)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Linden, North Carolina 28356
Jorge
Job Details: 08/01/2025
"Washer not agitating and not spinning, fond seized transmission, customer declined the repair."
We serviced a
GE FREEZER-VERTICAL
Model FUF21QRRAWW
Near Fayetteville, North Carolina 28304
Casey
Job Details: 08/01/2025
Tech found no issue with unit advised unit is working we have 90 day cust will call with further issues
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Fayetteville, North Carolina 28304
Casey
Job Details: 08/01/2025
"Had to order parts from marcone was on back order till September unit has bad shocks ; ordrng 2 WH16X26911 (Shocks)s and 2 WH16X26910 (Shock)s, O-SMS tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Fayetteville, North Carolina 28314
Casey
Job Details: 08/01/2025
"Somehow she was quoted for the ice bin and it was never ordered tech ordered new ice bin for cust; ordrng 1 241860803 (Ice bin), O-SMS tckt"
We serviced a
GE REFRIGERATOR
Model GSH25JSTFSS
Near Raeford, North Carolina 28376
Steve
Job Details: 08/01/2025
Leaking from the freezer. Found the defrost drain clogged. Cleared the drain using steam and removed all ice buildup.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWKA
Near Raeford, North Carolina 28376
Steve
Job Details: 08/01/2025
"Ice not dispensing, needs the ice bucket.; ordrng 1 241860803 (Ice container)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Aberdeen, North Carolina 28315
Steve
Job Details: 08/01/2025
"Not cooling, pulled fridge out. Dye leaked from the sealed system. Dye on floor and in unit compartment. Located a leak at the filter drier. Replaced the filter drier with Estock. Recharged the system, and replaced the defrost timer.; used 1 A19676501 (DRIER, FILTER), and 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRFS2883AFD
Near Pinehurst, North Carolina 28374
Steve
Job Details: 08/01/2025
"Not dispensing cubed ice, needs the dispenser solenoid.; ordrd 1 241675707 (Solenoid)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AFA
Near Pinehurst, North Carolina 28374
Steve
Job Details: 08/01/2025
Slow ice production. Cubes are small and breaking apart. Adjusted the water fill time on the ice maker.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Pinehurst, North Carolina 28374
Steve
Job Details: 08/01/2025
"Replaced the gearcase, both pulleys and the belt.; dspstn on spec-tagged invntry: 1 WH03X32097 PULLEY, TRANS , used 1 WH03X32218 (PULLEY, MOTOR WITH NUT) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model PTW700BPT0DG
Near Whispering Pines, North Carolina 28327
Steve
Job Details: 08/01/2025
"Leaking from the rear. Did not see the leak, but is under the dispenser/valve assembly.; ordrng 1 WH13X26637 (Valve assembly) and 1 WH42X34778 (Dispenser housing)"
We serviced a
HAIR REFRIGERATOR
Model HRT18RCWW0
Near Fayetteville, North Carolina 28311
Casey
Job Details: 08/01/2025
Tech replaced gasket tested unit after heating seal in unit checks fine
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Roseboro, North Carolina 28382
Casey
Job Details: 08/01/2025
"Tech checked unit icemaker is bad again icemaker is not available at marcone at this time ; rqstng P&A on 1 DA97-15217D (Icemaker), states that autho needed"
We serviced a
GENERAL ELECTRIC DRYER
Model PTD60EBSR1WS
Near Clinton, North Carolina 28328
Casey
Job Details: 08/01/2025
"Ordered heater and thermostat customer had the electrical fixed ; ordrng 1 WE04X30381 (Thermostat) and 1 WE11X21156 (Heater), O-SMS tckt"
We serviced a
WHIRLPOOL DRYER - ELECTRIC
Model WED6150PW0
Near Roseboro, North Carolina 28382
Casey
Job Details: 08/01/2025
Still no issue unit working vent was not cleaned properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB9
Near Roseboro, North Carolina 28382
Casey
Job Details: 08/01/2025
Element was not needed replace control and uib unit checks fine no further issue
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VWC
Near Roseboro, North Carolina 28382
Casey
Job Details: 08/01/2025
Ordered gasket and hinge from marcone to make it faster to get door not closing properly ; ordrng 1 5304528904 (Gasket) and 1 5304519646 (Hinge)
We serviced a
LG REFRIGERATOR
Model LRMDS3006S
Near Fayetteville, North Carolina 28312
Steve
Job Details: 07/31/2025
Replaced the freezer evaporator fan assembly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VWC
Near Fayetteville, North Carolina 28303
Steve
Job Details: 07/31/2025
"No power, defrost timer stuck. Replaced the timer, unit powered on and is cooling.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN3RS
Near Raeford, North Carolina 28376
Jorge
Job Details: 07/31/2025
"Replaced drain pump in washer, unit working and draining normal."
We serviced a
WHIRLPOOL RANGE - ELECTRIC
Model WEE745H0LZ3
Near Hope Mills, North Carolina 28348
Jorge
Job Details: 07/31/2025
"Range front left dual element not getting hot in the center, unit needs new element.; ordrd 1 W11563195 (Element)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WBC
Near Fayetteville, North Carolina 28303
Steve
Job Details: 07/31/2025
"No power, unit stuck in defrost. Replaced the timer, unit powered on and is cooling.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF7
Near Fayetteville, North Carolina 28304
Steve
Job Details: 07/31/2025
"Not cooling sufficiently, found ice buildup around the evaporator fan and vents blocked. Fresh food gasket is torn at the bottom. Customer declined to replace. Replaced the timer as per ELX recommendation.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW0
Near Fayetteville, North Carolina 28304
Steve
Job Details: 07/31/2025
Fresh food door not closing. Unable to diagnose issue unless I can see the damage the appliance dolly caused. Curt will replace the fridge. He will call back once he has the fridge somewhere we can look at the bottom.; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AS2A
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 07/31/2025
"Dishwasher door not locked, door is working normal, but theres no power going into unit, found no Voltage going into dishwasher, tenant need electrician service."
We serviced a
SAMSUNG WASHER
Model WF45B6300AP
Near Cameron, North Carolina 28326
Jorge
Job Details: 07/31/2025
"Washer not draining, unit has bad drain pump.; rqstng P&A on 1 DC97-20621A (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sanford, North Carolina 27330
Jorge
Job Details: 07/31/2025
"Washer not draining, found broken wire harness, unit needs new wire harness.; ordrng 1 W11643701 (Wire harness)"
We serviced a
LG DRYER - ELECTRIC
Model DLE7000W
Near Lillington, North Carolina 27546
Jorge
Job Details: 07/31/2025
"Per. Customer dryer is not drying all the way, performed a full diagnostic test in dryer, unit heats normal, found blockage in the vent, instruct customer to clear vent and to select the proper setting when loading the dryer. unit working normal."
We serviced a
MAYTAG DISHWASHER
Model PDB1100AWE
Near Sanford, North Carolina 27332
Jorge
Job Details: 07/31/2025
"Dishwasher not starting, found door switch loose, removed and adjust switch assembly, unit working normal."
We serviced a
GE REFRIGERATOR
Model GYE22HSKFSS
Near Fayetteville, North Carolina 28304
Steve
Job Details: 07/31/2025
"The fresh food evaporator fan not running. Replaced the fan motor and updated the firmware.; pckd up 1 WR60X26866 (MOTOR, EVAP)"
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model PFQ97HSPVDS
Near Garland, North Carolina 28441
Jorge
Job Details: 07/31/2025
"Replaced both front and rear tub assembly and motor, unit working normal."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WBC
Near Cameron, North Carolina 28326
Steve O
Job Details: 07/30/2025
"Unit had stuck defrost timer. Replaced timer, unit came on okay. ; used 1 5304526183 (Timer defrost) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Spring Lake, North Carolina 28390
Steve O
Job Details: 07/30/2025
"Changed out switches, tested unit both burners now cycling properly. Checks okay."
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ97HSPV0DS
Near Garland, North Carolina 28441
Casey
Job Details: 07/30/2025
Tech replaced all all parts listed unit now working as it should noise is gone
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE1
Near Fayetteville, North Carolina 28312
Casey
Job Details: 07/30/2025
Called tech assist they are sending correct board a fan and an air tower for this unit ; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AFC
Near Spring Lake, North Carolina 28390
Steve O
Job Details: 07/30/2025
"Ice maker had accidentally been turned off. Turned on ice maker and tested unit, no issues found. Reattached light cover that had fallen off the top of FF section."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fayetteville, North Carolina 28314
Steve O
Job Details: 07/30/2025
"Replaced led module in freezer, all lights came back on. Unit okay."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF0
Near Fayetteville, North Carolina 28305
Steve O
Job Details: 07/30/2025
"Freezer door was drooping down allowing air gap between door and frame. Adjusted door and hinge, door now operates properly, no gaps found between gasket and frame. One screw hole for hinge is stripped but other screws are tight and secure. Unit checks okay."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRAE2024AW3
Near Fayetteville, North Carolina 28311
Steve O
Job Details: 07/30/2025
"Evap fully frozen over, causing air flow issues. Defrosted evap. Tested unit, defrost element tests okay and heats, no issue found with evap fan, and all sensors check okay. Advised customer to ensure no products block air vents, may have led to ice buildup."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Raeford, North Carolina 28376
Steve
Job Details: 07/30/2025
"No water or ice. Found the water line pinched behind the fridge. Has water now but the ice maker wont stop harvesting. Will need the ice maker.; rqstng P&A on 1 W10300024 (Ice maker), states that autho needed"
We serviced a
FRIGIDAIRE RANGE - ELECTRIC
Model GCRE3060AFH
Near Aberdeen, North Carolina 28315
Steve
Job Details: 07/30/2025
"The two small burners will not simmer. Replaced both switches, unit tests ok now.; used 2 316436000 (SWITCH 6') from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFNA
Near Aberdeen, North Carolina 28315
Steve
Job Details: 07/30/2025
"Not dispensing ice. Auger motor is bad. ; rqstng P&A on 1 241816602 (MOTOR, AUGER), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Aberdeen, North Carolina 28315
Steve
Job Details: 07/30/2025
"Door drops hard when opening, found the right door spring not connected. Reinstalled, unit tests ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFN2813AF4
Near Aberdeen, North Carolina 28315
Steve
Job Details: 07/30/2025
No water or ice. Unable to pull out the fridge for service. Cannot check water supply. Did see ice around the lower gasket of the air tower. The customer will have the fridge pulled out for service.; ordrd 1 5303918902 (Air tower with gasket)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMS2773AF01
Near Aberdeen, North Carolina 28315
Steve
Job Details: 07/30/2025
"No ice, ice maker evaporator fan not running. Traced voltage from main board to the top of the hinge. Has 12vdc at both places but isnt getting to the connector inside the ice box. Unable to repair. Contacted ELX, 1003924261. Fridge is under review for replacement. 7-10 days for customer to hear back."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPFU19F8WFD
Near Pinehurst, North Carolina 28374
Steve
Job Details: 07/30/2025
Frost everywhere in the freezer. Found the door gasket not sealing on the left side. Reformed the gasket using steam.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Southern Pines, North Carolina 28387
Steve
Job Details: 07/30/2025
"Not washing, needs the wash motor assembly.; ordrng 1 W11416362 (Wash motor assembly)"
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Autryville, North Carolina 28318
Casey
Job Details: 07/30/2025
Unit not sensing the speed it unlocked during the spin needs speed sensor for further repairs ordered from ge order #PNT07302518185; ordrd 1 WH03X32158 (Speed sensor)
We serviced a
GENERAL ELECTRIC FREEZER
Model HUF13LTRBWW
Near Clinton, North Carolina 28328
Casey
Job Details: 07/30/2025
"Inst cust part is not available anywhere at this time did book order with ge but its back ordered till 9/3 ; ordrd 1 WR55X39814 (Board), O-SMS tckt"
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model PHS930YPCFS
Near Bunnlevel, North Carolina 28323
Steve O
Job Details: 07/30/2025
"Replaced components, tested unit. UI controls became unresponsive. Fault now showed different error 980 induction fan error. Not reading proper voltage at J803 5-7 or 5-10. Called tech line, control was replaced twice, should be issue with board and was advised to change induction fan and induction control. Ref# 16911446; dspstn on spec-tagged invntry: 1 WB26X29468 COOLING FAN , ordrd 1 WB26X10272 (Fan ind) and 1 WB27X50469 (Induction control)"
We serviced a
WHIRLPOOL RANGE - ELECTRIC
Model RF364PXPB1
Near Fayetteville, North Carolina 28301
Jorge
Job Details: 07/30/2025
"Spark behind the oven, found burned terminal block and damaged power cord, also oven light bulb went out, unit will need new 3 prong cord, terminal block and a light bulb.; ordrd 1 WP9761958 (Terminal block) and 1 8009 (Bulb) and 1 5604 (Range 3 prong)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020/US
Near Fayetteville, North Carolina 28311
Jorge
Job Details: 07/30/2025
"Replaced water valve in dishwasher, unit working normal, no leaks detected after the repair."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Fayetteville, North Carolina 28303
Jorge
Job Details: 07/30/2025
"Washer with F5 error code indicating lid not locking, found stuck lid switch and broken lid, replaced lid assembly but unit still needs new lid lock switch.; pckd up 1 W11259006 (Lid assembly), ordrd 1 W10810403 (Lid switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Fayetteville, North Carolina 28303
Jorge
Job Details: 07/30/2025
"Dishwasher not draining, found glass debris stuck inside drain pump, removed debris, unit started working and draining normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fayetteville, North Carolina 28303
Steve
Job Details: 07/29/2025
"Not cooling sufficiently, has a sealed system issue. Fridge is within the 5 year warranty. Instructed the customer to contact WHIRLPOOL."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Fayetteville, North Carolina 28306
Jorge
Job Details: 07/29/2025
"Replaced motor sump, unit works normal."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Fayetteville, North Carolina 28304
Jorge
Job Details: 07/29/2025
"Replaced ctrl board and drain pump, unit working normal."
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Fayetteville, North Carolina 28311
Jorge
Job Details: 07/29/2025
"Washer off balance, found worn suspension rods, parts are backorder."
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WTW4816FW3
Near Fayetteville, North Carolina 28307
Jorge
Job Details: 07/29/2025
"Washer not working properly, found error F2E3 indicating mismatch of the ctrl board and UI. Unit will need new board, in process of diagnostic, found off balance, unit will also need new suspension rods.; used 1 W11603810 ( CONTROL) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPH431LAF0A
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 07/29/2025
"Dishwasher not powering on, fond bad UI board and main ctrl board.; used 1 5304535629 (BOARD, MAIN), and 1 5304535645 (CTRL) from stock"
We serviced a
GE DISHWASHER
Model GSD3300K65BB
Near Fayetteville, North Carolina 28314
Jorge
Job Details: 07/29/2025
"Dishwasher not draining, found disposal with plug still attached, unplugged disposal, dishwasher working and draining normal."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Raeford, North Carolina 28376
Jorge
Job Details: 07/29/2025
"Washer leaking from the bottom, found leak coming from drain pump and drain pump found with missing screws and not put on correctly, removed and reinstalled drain pump correctly, no leaks detected after the repair."
We serviced a
FRIGIDAIRE FREEZER-VERTICAL
Model FFUE2024AWF
Near Wade, North Carolina 28395
Casey
Job Details: 07/29/2025
Unit has warped door liner needs door had to email Electrolux tips waiting on reply ; schdld next appmnt for 8/5 TUE !