We serviced a
HISENSE REFRIGERATOR
Model HRM260N6TSE
Near Raeford, North Carolina 28376
Casey
Job Details:
07/23/2025
Tech replaced the auger assembly and both boards the auger did not fix the no dispensing issue however replacing the boards did fix issue
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TFD
Near Raeford, North Carolina 28376
Casey
Job Details:
07/23/2025
Tech defrosted the air chute in the freezer ice built up in fan cover no ice build up in evap not a defrost issue tested unit unit checks fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRUF2020AW3
Near Raeford, North Carolina 28376
Casey
Job Details:
07/23/2025
Tech replaced freezer door tested seal and unit checks fine no further issues unit checks fine
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DVE55A7300E
Near Aberdeen, North Carolina 28315
Casey
Job Details:
07/23/2025
No issues found unit tests fine unit heating as it should
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRS588FIHZ06
Near Whispering Pines, North Carolina 28327
Casey
Job Details:
07/23/2025
Tech replaced icemaker and board cycled icemaker unit checks fine did check door harness to insure no broke wires
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF7
Near Carthage, North Carolina 28327
Casey
Job Details:
07/23/2025
Installed compressor and drier tested for leaks with nitrogen and vaccumed and refilled r600
We serviced a
GENERAL ELECTRIC WASHER
Model PTW605BPR1DG
Near Salemburg, North Carolina 28385
Steve O
Job Details:
07/23/2025
Replaced belt. Unit checks okay.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB9
Near Roseboro, North Carolina 28382
Steve O
Job Details:
07/23/2025
"Unit running but not cooling properly. Found unit not defrosting blocking air flow causing improper cooling on unit. Can activate defrost but does not heat properly, reading fluctuating power at defrost. UI had gotten stuck and didnt accept commands. Defrosted unit, to allow cooling until repair can be completed. Ordering defrost control and ui through Smartsheet. ; ordrd 1 5304534552 (Control) and 1 5304526032 (Defrost) and 1 5304526164 (UI)"
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model GRF400SV1SS
Near Clinton, North Carolina 28328
Steve O
Job Details:
07/23/2025
Door glass shattered and side trim dented. Ordering parts; ordrd 1 WB56X47994 (Outer glass) and 2 WB07X47287 (Side trim)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ABC
Near Clinton, North Carolina 28328
Steve O
Job Details:
07/23/2025
"Changed out ice maker, unit cycled okay."
We serviced a
GENERAL ELECTRIC WASHER
Model HTW265ASW0WW
Near Clinton, North Carolina 28328
Steve O
Job Details:
07/23/2025
"No errors stored in unit. Ran unit, unit filled, washed and drained without issue. Could not duplicate any issue. Educated customer on use and care."
We serviced a
SAMSUNG WASHER
Model WF42H5200AF/A2-11
Near Hope Mills, North Carolina 28348
Jorge
Job Details:
07/23/2025
"Washer with 4E error indicating low water pressure, found low pressure on hot water coming from the wall, instruct customer for plumbing service."
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Fayetteville, North Carolina 28314
Jorge
Job Details:
07/23/2025
"Washer off balance shaking hard, found worn suspension rods and damaged tub ring, customer declined the repair."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD1A
Near Fayetteville, North Carolina 28314
Jorge
Job Details:
07/23/2025
"Per tech, dishwasher is working and draining normal, no leaks detected."
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Spring Lake, North Carolina 28390
Jorge
Job Details:
07/23/2025
"Per tenant, dryer not heating, found unit heating normal, tenant not home, property manager opened the door, dryer heats but not drying clothes, apartment has a restriction in vent, instruct property manager for cleaning service on vent."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF2
Near Fayetteville, North Carolina 28304
Casey
Job Details:
07/22/2025
Tech replaced dispenser module due to broken paddle tested unit unit checks fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323ASC
Near Fayetteville, North Carolina 28304
Casey
Job Details:
07/22/2025
File# 1003827897 customer complaints was unit goes into power outage if you press both ice and water dispenser at same time called tech Assistance was advised they are meant to be used 1 at a time they share power with uib and when it triggers at same time it will reset the unit there is no issue with unit per tech assist
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE1
Near Parkton, North Carolina 28371
Casey
Job Details:
07/22/2025
Tech only installed air tower assembly tested unit unit checks fine no further issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Fayetteville, North Carolina 28314
Steve O
Job Details:
07/22/2025
Freezer light out causing top lights to go out in series. Tightened down loose handle.Ordering led lamp; ordrng 1 W11483116 (Led mod)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Fayetteville, North Carolina 28306
Steve O
Job Details:
07/22/2025
Defrost timer stuck again. Changed out timer. Unit checks okay. ; used 1 5304526183 (Timer) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Fayetteville, North Carolina 28306
Steve O
Job Details:
07/22/2025
"Unit not turning on compressor. Has power going to compressor but start dev only clicks, not buzz or hum of trying to start. Reading voltage at dev, did not measure constant 120v. Ordering harness and start dev. ; ordrd 1 5304536666 (Start dev) and 1 297286812 (Capacitor) and 1 5304519649 (Harness power)"
We serviced a
KENMORE REFRIGERATOR
Model 2537034341A
Near Spring Lake, North Carolina 28390
Steve O
Job Details:
07/22/2025
Removed ice maker.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Fayetteville, North Carolina 28311
Jorge
Job Details:
07/22/2025
"Dishwasher not draining, found clogged drain hose, clear drain hose, unit works and drains normal, no leaks after the repair."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS8C
Near Spring Lake, North Carolina 28390
Jorge
Job Details:
07/22/2025
"Dishwasher leak from bottom right corner, found worn door gasket, replaced gasket, unit working normal, no leaks detected after the repair.; used 1 154827601 (GASKET, TUB) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Cameron, North Carolina 28326
Jorge
Job Details:
07/22/2025
"Replaced lid lock assembly and main ctrl board and programmed, unit working normal."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Sanford, North Carolina 27330
Jorge
Job Details:
07/22/2025
"Replaced capacitor in washer, unit started working normal."
We serviced a
KENMORE DISHWASHER
Model 722.14697.610
Near Sanford, North Carolina 27332
Steve O
Job Details:
07/22/2025
"Ran unit, could not duplicate leak, but as unit was running, could hear that water was not spraying properly. Found upper spray arm loose and hitting rack, unable to spin properly. Removed and attach arm properly. Arm now spinning freely. Stuck spray arm most likely cause of issue, could not duplicate any other issue. Advised tenant to monitor unit in case of issue reoccurring."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WBA
Near Sanford, North Carolina 27332
Steve O
Job Details:
07/22/2025
"Unit had stuck defrost timer. Unit was attempting to cool and defrost simultaneously. Replaced timer, unit checks okay. ; used 1 5304526183 (Timer defrost) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AB0
Near Saint Pauls, North Carolina 28384
Casey
Job Details:
07/22/2025
"Unit needs both refrigerator gaskets and freezer door gasket and refrigerator thermostat needs authorization for repair ; ordrng 1 242193211 (Gasket) and 1 242193214 (Gasket) and 1 5304533531 (Thermostat), O-SMS tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF03
Near Rowland, North Carolina 28383
Casey
Job Details:
07/22/2025
Tech advised customer door wasnt closed all the way unit checks fine now no issues unit checks fine all is cooling as it should
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Pembroke, North Carolina 28372
Casey
Job Details:
07/22/2025
Per text from Steve Hinson I tested pressures it was just a shade off tech evacuated the r600 refrigerant and then vaccumed down tech then re filled unit with refrigerant rescheduled 1 week out for call to see how unit is now doing DID NOT NOT INSTALL THE EVAPORATORS AT THIS TIME. It did not seem to have a leak; schdld next appmnt for 7/29 TUE !
We serviced a
GE RANGE
Model JB255DJ4BB
Near Lillington, North Carolina 27546
Steve O
Job Details:
07/22/2025
Installed drip pans on unit. All elements check okay.
We serviced a
FRIGIDAIRE RANGE
Model GCFE3060BFE
Near Sanford, North Carolina 27330
Jorge
Job Details:
07/22/2025
"Replaced board and harness, unit works normal."
We serviced a
AMANA RANGE
Model ACR4303MMS2
Near Sanford, North Carolina 27330
Jorge
Job Details:
07/22/2025
"Replaced all four burners, infinite switches and front right receptacle. Unit working and heating normal."
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US03
Near Hope Mills, North Carolina 28348
Jorge
Job Details:
07/21/2025
"Performed full diagnostic on washer, customer said it finished cycle but stayed locked with blank screen, it only unlocked when powered back on, explained customer the only time the washer will stay locked with a blank screen is when the unit lost power in the middle of the cycle, instructed customer to check outlets, breakers or possibly a power outage that mightve caused the washer to stay locked. Unit is working normal."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fayetteville, North Carolina 28305
Jorge
Job Details:
07/21/2025
"Washer off balance, found new suspension rods defective, unit will need new suspension rods.; ordrng 1 W11130362 (Suspension rods)"
We serviced a
GE DRYER
Model GUD27ESSM1WW
Near Fayetteville, North Carolina 28311
Jorge
Job Details:
07/21/2025
"Dryer cutting off after 10 min and it wont turn back on until it cools down, vent checked normal. Found bad thermostats, ; ordrng 1 WE4M137 (High limit) and 1 WE4M528 (Safety left tstat), ordrd 1 WE04X29059 (Inlet thermostat)"
We serviced a
GE MICROWAVE
Model JVM6175SK1KK
Near Fayetteville, North Carolina 28306
Jorge
Job Details:
07/21/2025
"Microwave vent is blowing upwards, removed vent and switched to forward, unit working normal."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Fayetteville, North Carolina 28314
Jorge
Job Details:
07/21/2025
"Replaced fuse in microwave,unit working normal."
We serviced a
GE WASHER
Model GTW680BSJ3WS
Near Fayetteville, North Carolina 28303
Jorge
Job Details:
07/21/2025
"Washer not spinning, found bad basket assembly, customer declined the repair."
We serviced a
GENERAL ELECTRIC WASHER
Model HTW265ASW0WW
Near Pembroke, North Carolina 28372
Jorge
Job Details:
07/21/2025
"Washer not getting no water, found error of lost of pressure sensor, unit will need new ctrl board and water valve.; ordrd 1 WH22X38438 (Ctrl board) and 1 WH13X26534 (Water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Fayetteville, North Carolina 28304
Steve O
Job Details:
07/21/2025
Drawers and shelves were not in fridge properly. Removed shelves and installed correctly. Unit okay.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB0
Near Fayetteville, North Carolina 28314
Steve O
Job Details:
07/21/2025
"Replaced ice maker and changed out water line. Cycled ice maker, checks okay, no leaks found."
We serviced a
WINIA REFRIGERATOR
Model n/a
Near Fayetteville, North Carolina 28303
Steve O
Job Details:
07/21/2025
"FF door not closing properly, due to gasket not being secure in door. Attached door seal properly. Unit had gap in seal, adjusted hinges and formed seal, was able to get gap to close. Unit checks okay."
We serviced a
SAMSUNG RANGE - ELECTRIC
Model NE63A6511SG/AA
Near Linden, North Carolina 28356
Steve O
Job Details:
07/21/2025
"Unit has c-f2 error code stored communication error, error between UI and main. Checked connections and ensured they were set proper and tight. Can not duplicate issue at this time. Advised customer, issue may repeat, but unit is unable to be repaired, UI is NLA and does not have an updated part."
We serviced a
HOTPOINT DRYER - ELECTRIC
Model HTX21EASK0WS
Near Erwin, North Carolina 28339
Steve O
Job Details:
07/21/2025
"Unit heats but takes multiple cycles to dry. Found pinched vent hose behind unit. Pulled out unit and arranged vent to full diameter. Checked air flow to outside, flow checks okay. Advised customer old vent hose is getting torn and crushed, a new stiff vent should be installed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AFA
Near Aberdeen, North Carolina 28315
Casey
Job Details:
07/21/2025
Tech installed valve that was transferred tested fill and icemaker fill both tested fine icemaker did cycle unit checks fine
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN5WW
Near Jackson Springs, North Carolina 27281
Casey
Job Details:
07/21/2025
Tech replaced main board and programmed board to personally 2 as per instructions unit checks fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMS2773AF01
Near Aberdeen, North Carolina 28315
Casey
Job Details:
07/21/2025
Tech installed compressor and stepper valve tech tested for leaks with nitrogen and bubbles and found no leaks tech vaccumed unit down and recharged with 90g r600 unit came on and began to cool unit tests fine
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2 11
Near Pinehurst, North Carolina 28374
Casey
Job Details:
07/21/2025
Tech checked unit replaced the drain hose tech was unable to test for leaks because unit was outside in garage
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Pinehurst, North Carolina 28374
Casey
Job Details:
07/21/2025
Unit needs new transmission and belt and pulley unit is making bad grinding noise in wash and oil all over underneath tech ordered parts from marcone ; ordrng 1 WH03X33730 (Transmission) and 1 WH01X24180 (Belt) and 1 WH03X32097 (Trans pulley)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMC2273CF03
Near Southern Pines, North Carolina 28387
Casey
Job Details:
07/21/2025
Installed pantry board this fixed the issue light is now on
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model FCRE306LAFD
Near Rowland, North Carolina 28383
Jorge
Job Details:
07/21/2025
"Oven still not heating properly per customer, contacted Electrolux tech support, per tech support, unit works normal, customer is not letting unit preheat properly and is using the oven excessively, ticket # 1003817824."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lillington, North Carolina 27546
Steve O
Job Details:
07/21/2025
"Could not duplicate issue at this time, but found oil leaking from gear case and wear on cam. Ordering parts. ; ordrng 1 W11449840 (Gear case), used 1 W10721967 (Cam) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Wade, North Carolina 28395
Casey
Job Details:
07/18/2025
This unit is working tech advised customer that this unit is not a garage refrigerator and due to humidity and the North Carolina heat this garage is not a suitable place for this refrigerator they will have moisture issues and condensation issues tested unit it is cooling properly at this time
We serviced a
GE CAFE DISHWASHER
Model CDT845P2N1S1
Near Fayetteville, North Carolina 28303
Jorge
Job Details:
07/18/2025
"Replaced dishwasher door seal, unit working normal, no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Hope Mills, North Carolina 28348
Jorge
Job Details:
07/18/2025
"Washer not washing or starting, found broken wire at the float switch connection, spliced and reconnected wire, u it working normal."
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPNRS
Near Parkton, North Carolina 28371
Jorge
Job Details:
07/18/2025
"Per customer, washer leaking at the bottom, performed multiple cycles and found leak coming from soap dispenser assembly.; ordrd 1 WH42X29542 (Dispenser assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Raeford, North Carolina 28376
Jorge
Job Details:
07/18/2025
"Dishwasher starting on its own start button wont allow unit to start, unit will need new ctrl panel.; ordrng 1 W11683480 (Ctrl panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Raeford, North Carolina 28376
Jorge
Job Details:
07/18/2025
"Washer with loud grind noise while trying to spin wont allow washer to finish cycle. Found bad transmission plus washplate, wash plate was found seized to the transmission shaft.; ordrng 1 W11449841 (Transmission) and 1 W10752283 (Wash plate)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Cameron, North Carolina 28326
Jorge
Job Details:
07/18/2025
"Range not powering on correctly, found loose connection at the terminal block, removed power cord and reinstalled properly, unit working and heating normal."
We serviced a
FRIGIDAIRE ELECTRIC RANGE
Model GCCE3049AS
Near Southern Pines, North Carolina 28387
Steve
Job Details:
07/18/2025
Right switch shaft broke off. Needs the switch.; ordrd 1 5304526190 (Switch)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWE
Near Southern Pines, North Carolina 28387
Steve
Job Details:
07/18/2025
Replaced the freezer door.
We serviced a
FRIGIDAIRE RANGE - ELECTRIC
Model GCFI3060BFD
Near Pinehurst, North Carolina 28374
Steve
Job Details:
07/18/2025
"Induction free standing range, Customer says burners randomly shut off. Checked cooktop clips per ELX tech tip CKTT2535. Also instructed the customer to used the proper size pans and that the metal handles do not cross the over the other burner areas."
We serviced a
SAMSUNG DRYER
Model DVE52A5500C
Near Pinehurst, North Carolina 28374
Steve
Job Details:
07/18/2025
"Does not run, found thermostat open. Tech will need to correct the vent. Water is in the drum. Needs DC47-00016A.; used 1 DC47-00016A ( THERMOSTAT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Fayetteville, North Carolina 28314
Casey
Job Details:
07/18/2025
Installed compressor drier and start dev after I installed the timer tested unit unit now working as it should cooling
We serviced a
GENERAL ELECTRIC WASHER
Model PTW600BSR1WS
Near Autryville, North Carolina 28318
Casey
Job Details:
07/18/2025
I think this unit had a power surge it took both the main board and display out tech tested all opps unit checks fine
We serviced a
FRIGIDAIRE DISHWASHER
Model GDSH4715AF0A
Near Seven Lakes, North Carolina 27376
Steve
Job Details:
07/18/2025
Dishwasher is not draining. Dishwasher has two extenders to the drain hose. The water drains out the drain hose when disconnected from the others. Instructed the customer problem is not with the dishwasher.
We serviced a
LG REFRIGERATOR
Model LRFS28XBS/01
Near Whispering Pines, North Carolina 28327
Steve
Job Details:
07/18/2025
"Stops dispensing while using. The auger motor is struggling, will replace the entire assembly. ACZ74170504 Contacted SQT."
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model LFSS2312TF4
Near Autryville, North Carolina 28318
Casey
Job Details:
07/18/2025
Installed light and icemaker tested unit unit checks fine advised cust that they have low water pressure unit checks fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2625TS5
Near Clinton, North Carolina 28328
Casey
Job Details:
07/18/2025
At time of service no noise detected unit was cooling as it should no issues ; ordrng 1 241850615 (Fill tube)
We serviced a
GENERAL ELECTRIC HOME LAUNDRY - E
Model GUD27ESSM1WW
Near Faison, North Carolina 28341
Casey
Job Details:
07/18/2025
Tested unit unit checks fine no further issues
We serviced a
WHIRLPOOL DRYER - GAS
Model WGD8127LC1
Near Clinton, North Carolina 28328
Casey
Job Details:
07/18/2025
At this time no issues with unit cleaned temp sensor unit check fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Sanford, North Carolina 27332
Steve O
Job Details:
07/18/2025
"Water supply to unit checks okay. Unit is making ice water getting passed filter. No water from dispenser. Tested at valve, valve is activating and get water to door. Water line in freezer is frozen. Line freezing due to degradation of insulation in door. Door is NLA spoke with PM of issue."
We serviced a
KENMORE REFRIGERATOR
Model 2537034341A
Near Spring Lake, North Carolina 28390
Steve O
Job Details:
07/18/2025
"Tenant had video of noise being made and said it also made some sort of banging noise, noises sounds like fan issues, cant duplicate at this time, fans running okay. Also items in freezer had thawed and refroze. Checked temps in unit and now reading warmer than expected temps 20? in freezer and 47? in FF. Unit is struggling to cool, has weak foray pattern. Sealed system appears to be going out. 70H 35-3/4W standard depth ~ 36 to handle. Left message for Melissa"
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DVE55A7700V/A3-02
Near Cameron, North Carolina 28326
Jorge
Job Details:
07/18/2025
"Dryer with error 9c1 indicating low voltage, reset breaker, unit started working and heating normal."
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Spring Lake, North Carolina 28390
Steve O
Job Details:
07/18/2025
"Front right burner is stuck on high and will not cycle. Front left burner will not run on low, cycles okay on med-high but will not activate for low. Left message for approval. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AW8
Near Fayetteville, North Carolina 28314
Steve O
Job Details:
07/18/2025
"Changed out ice maker. Unit cycled without issue, checks okay."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF05
Near Fayetteville, North Carolina 28303
Steve O
Job Details:
07/18/2025
"Ice maker not dispensing and freezer not cooling properly. Found door button misaligned and stuck for ice maker motor. Was able to reposition and reset button. Ice dispenser now activates properly. FF section is cooling okay. Freezer is not getting cold enough. Ran diagnostic tests found sensors not reading a match to temps. Reset unit and sensor read proper temp. Advised customer to give unit time to cool. If unit still having cooling issues, could be a sealed system issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Fayetteville, North Carolina 28304
Steve O
Job Details:
07/18/2025
"Unit had time ice built up in freezer. Found damaged seal on FF door. Unit cooling okay but with air gap had frozen over air ports choking air flow to FF. Knob for damper missing leaving hole in cover, causing improper air flow. Cleared out ice. Ordering FF gasket and missing knob for air flow. Under pre-auth; ordrng 1 W10860480 (FF gasket) and 1 W11026417 (Knob)"
We serviced a
GE REFRIGERATOR
Model GSS25GSHLCSS
Near Fayetteville, North Carolina 28301
Steve O
Job Details:
07/18/2025
Unit being supplied water okay. Water dispenses very slowly causing small ice cubes as well. Unit appears to have a clogged filter will need new filterXWFE. If not filter would need filter housing WR14X47687; eml tckt failed
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Fayetteville, North Carolina 28303
Jorge
Job Details:
07/18/2025
"Timer not turning, unit needs new timer, customer declined the repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Erwin, North Carolina 28339
Steve O
Job Details:
07/17/2025
Same issue. Freezer over packed blocked airflow to ff section. Cleared out ice air flow okay.
We serviced a
GE FREEZER-VERTICAL
Model FUF17QRRAWW
Near Linden, North Carolina 28356
Steve O
Job Details:
07/17/2025
"Unit unable to start compressor. Sends power but buzzes and OL protection clicks off. Would need start dev. Customer will submit estimate to Home Depot, for approval to continue repair. ; ordrng 1 WR55X32224 (Start dev) and 1 WR09X32225 (OL protector)"
We serviced a
KENMORE WASHER
Model ="11025132411"
Near Hope Mills, North Carolina 28348
Jorge
Job Details:
07/17/2025
"Replaced-hub and washplate, unit works and sounds normal"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Fayetteville, North Carolina 28306
Jorge
Job Details:
07/17/2025
"Dishwasher not fining the cycle, found bad motor sump. Unit needs new motor.; ordrd 1 5304519906 (Motor sump)"
We serviced a
LG WASHER
Model WT7200CW
Near Fayetteville, North Carolina 28306
Jorge
Job Details:
07/17/2025
"Contacted customer, prior of arriving customer texted that the issue has been taken care of"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF8A
Near Autryville, North Carolina 28318
Casey
Job Details:
07/17/2025
Advised customer there are no issues with dishwasher this is a plastic tub dishwasher and advised to use rinse aid unit tests fine
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRS321SDHZ08
Near Fayetteville, North Carolina 28312
Casey
Job Details:
07/17/2025
Tested unit found bad icemaker unit will not reset or fill needs new icemaker for repairs ; ordrng 1 W11700250 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY00
Near Fayetteville, North Carolina 28301
Casey
Job Details:
07/17/2025
Tech checked unit found fill tube had a hole in it replaced tube and tested unit checks fine
We serviced a
HAIR REFRIGERATOR
Model HRT18RCWW0
Near Fayetteville, North Carolina 28311
Casey
Job Details:
07/17/2025
"This unit has a torn fresh food gasket will need new gasket for repairs needs authorization ; ordrng 1 WR14X30983 (Gasket ff), states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Hope Mills, North Carolina 28348
Casey
Job Details:
07/17/2025
This unit is outdoor in garage it its neg 5 in freezer and full frost pattern unit checks fine
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEWP/XAA
Near Fayetteville, North Carolina 28304
Casey
Job Details:
07/17/2025
"Will require authorization this unit has a bad pantry board and Pcb needs also fresh food Pannel and drain kit pannel is no longer available ; rqstng P&A on 1 DA41-00423C (Board), ordrng 1 DA41-00651Q (Pcb), rqstng P&A on 1 DA97-07190G (Cover (nla)), states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Fayetteville, North Carolina 28304
Casey
Job Details:
07/17/2025
"This unit unit has a bad fresh food Pannel and needs new ice,asker service kit the Pannel is showing nla and cust declined repairs due to cost"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW0
Near Fayetteville, North Carolina 28306
Casey
Job Details:
07/17/2025
Tech removed clog from drain tested unit now working as it should
We serviced a
SAMSUNG REFRIGERATOR
Model RF263T263TEAESRAA
Near Fayetteville, North Carolina 28303
Casey
Job Details:
07/17/2025
Re set the filter showed customer how to and tested unit unit checks fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Fayetteville, North Carolina 28311
Steve O
Job Details:
07/17/2025
"Changed out ice maker. Cycled ice maker, went through cycle and called for water, checks okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Fayetteville, North Carolina 28311
Steve O
Job Details:
07/17/2025
"Tenant stated after power surge, unit not cooling properly and UI not displaying properly. Tenant had unplugged unit, let sit then plugged back in. After plugging back in no longer giving issues. Enter unit into diagnostic mode, all tests pass okay can not duplicate any issue. Resetting unit seems to have reset computers and resolved issue."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF6
Near Fayetteville, North Carolina 28314
Steve O
Job Details:
07/17/2025
Replaced timer harness and control. Can no longer duplicate issue. Unit checks okay. Locked apartment and returned keys.
We serviced a
GENERAL ELECTRIC MICROWAVE
Model GFW850SPN0RS
Near Cameron, North Carolina 28326
Steve O
Job Details:
07/17/2025
"Confirmed noise from video sounded of a valve issue. Replaced valve. Tested unit, checks okay."