We serviced a
GENERAL ELECTRIC RANGE - GAS
Model GRF40HSV1SS
Near Clinton, North Carolina 28328
Casey
Job Details:
07/11/2025
Tech replaced board and overlay tested unit unit now working as it should no issues
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WF50K7500AV/A2 11
Near Pinehurst, North Carolina 28374
Steve
Job Details:
07/11/2025
Hole in the drain hose.; ordrng 1 DC97-12534K (Drain hose)
We serviced a
GENERAL ELECTRIC HOME LAUNDRY - E
Model GTW465ASN3WW
Near Whispering Pines, North Carolina 28327
Steve
Job Details:
07/11/2025
Makes a grinding noise periodically. Suspect a bad shifter.; ordrng 1 WH03X30517 (MODE SHIFTER)
We serviced a
FRIGIDAIRE HOME COOKING - E
Model FCWD3027AW
Near Carthage, North Carolina 28327
Steve
Job Details:
07/11/2025
"F45 error, needs the cooling fan motor.; ordrd 1 140175788037 (Blower)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Jackson Springs, North Carolina 27281
Steve
Job Details:
07/11/2025
"Not draining, removed foreign object from the drain pump assembly. Now will need the lid lock, customer pulled open the door when it wouldnt unlock.; ordrng 1 W11700916 (Lid lock)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AFA
Near Aberdeen, North Carolina 28315
Steve
Job Details:
07/11/2025
"Slow water, needs the water valve.; used 1 5304538492 ( Water valve) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TSH
Near Garland, North Carolina 28441
Casey
Job Details:
07/11/2025
Replaced glass unit checks fine no issues
We serviced a
SAMSUNG DRYER
Model DV42H5200EW1A3
Near Garland, North Carolina 28441
Casey
Job Details:
07/11/2025
Tech replaced Sam kit tested unit unit checks fine idler was bad ; used 1 DESAMKIT (DRYER MAINTENANCE KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Hope Mills, North Carolina 28348
Casey
Job Details:
07/11/2025
Unit has a rip in the bellow I unplugged unit and advised against using it due to being on 2nd floor cust declined repairs at this time
We serviced a
GE REFRIGERATOR
Model GSH25JSTCSS
Near Fayetteville, North Carolina 28306
Casey
Job Details:
07/11/2025
Talked to heather quality appliance has replaced the heater she is calling them back to replace again
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Fayetteville, North Carolina 28314
Casey
Job Details:
07/11/2025
Tech replaced gasket heated gasket in tested closing and gasket placement tested door and lvl unit checks fine
We serviced a
KENMORE REFRIGERATOR
Model ="10651123210"
Near Fayetteville, North Carolina 28314
Casey
Job Details:
07/11/2025
Defrosted the drain was clogged causing leak cleared drain and tested unit now working
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Fayetteville, North Carolina 28303
Jorge
Job Details:
07/11/2025
"Dishwasher door not latching, found door switch in the closed position when door is open, replaced switch, unit closed and works normal.; used 1 5304525218 (LATCH ASSEMBLY) from stock"
We serviced a
GE CAFE DISHWASHER
Model CDT845P2N1S1
Near Fayetteville, North Carolina 28303
Jorge
Job Details:
07/11/2025
"Dishwasher leak from fright side of the door, found worn door gasket.; ordrd 1 WD08X23477 (Door gasket)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fayetteville, North Carolina 28303
Jorge
Job Details:
07/11/2025
"Replaced suspension rods in washer, unit works and balance is normal"
We serviced a
JENN-AIR RANGE
Model JES9800AAW
Near Fayetteville, North Carolina 28304
Jorge
Job Details:
07/11/2025
"Replaced bake element, unit working and heating normal."
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Fayetteville, North Carolina 28314
Jorge
Job Details:
07/11/2025
"Lous scrape noise, found mounting bracket off place and fell at the bottom, found bracket and installed properly, unit working normal."
We serviced a
WHIRLPOOL RANGE - ELECTRIC
Model WFE320M0JB0
Near Fayetteville, North Carolina 28304
Jorge
Job Details:
07/10/2025
"Range dual element and large boil element overheating and one broken knob, unit needs new knob and two infinite switches. Customer declined the repair."
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE1
Near Fayetteville, North Carolina 28312
Casey
Job Details:
07/10/2025
Tech checked unit this unit had Freon it just had bad compressor replaced compressor and drier did not need evap unit cooling as it should
We serviced a
LG WASHER
Model WM3550HVCA
Near Autryville, North Carolina 28318
Casey
Job Details:
07/10/2025
I found no issues unit is getting unbalanced due to operator error unit tests for
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS282LAF1
Near Fairmont, North Carolina 28340
Steve
Job Details:
07/10/2025
"Replaced the main power board, unit is cooling now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Lumberton, North Carolina 28360
Steve
Job Details:
07/10/2025
"Not cooling, defrost timer is stuck in defrost. Needs the timer.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model JGBS66DEK6BB
Near Pembroke, North Carolina 28372
Steve
Job Details:
07/10/2025
"Oven not coming on. F3 error, found sensor wire cut, suspect a mouse. Repaired the wire, unit tests ok."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE26JYMTFFS
Near Red Springs, North Carolina 28377
Steve
Job Details:
07/10/2025
Customer complained about smell in the fridge. She says the house was not occupied for several months and food was left inside with the power off. Instructed the tenant to use Arm and hammer baking powder. Nothing parts used.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRUF2020AW3
Near Raeford, North Carolina 28376
Steve
Job Details:
07/10/2025
Door damaged on the inside liner and the outside. ; ordrd 1 5304529105 (Door)
We serviced a
GE RANGE - ELECTRIC
Model JB625RK1SS
Near Hope Mills, North Carolina 28348
Casey
Job Details:
07/10/2025
Tech replaced right front switch tested unit unit now working
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Fayetteville, North Carolina 28314
Casey
Job Details:
07/10/2025
"Timer replaced tech found unit has a bad compressor it will click on but compressor is bad needs compressor and drier and start device did already replace def timer Frigidaire smart sheet wouldnt let me order office to order parts ; ordrng 1 5304524169 (Compressor) and 1 5304522269 (Start dev) and 1 A19676501 (Drier), used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWQ00
Near Fayetteville, North Carolina 28305
Casey
Job Details:
07/10/2025
Tech re installed all 3 doors the floor people tool everything off and couldnt put on put on unit is back on unit checks fine
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW02
Near Fayetteville, North Carolina 28305
Casey
Job Details:
07/10/2025
Tech had to-defrost drain tested drain unit checks fine
We serviced a
GE REFRIGERATOR
Model CWE19SP4NNW2
Near Fayetteville, North Carolina 28303
Casey
Job Details:
07/10/2025
Installed air tower defrosted freezer tested unit unit now getting proper airflow
We serviced a
KENMORE REFRIGERATOR
Model ="10670212410"
Near Fayetteville, North Carolina 28301
Casey
Job Details:
07/10/2025
"Unit has bad gaskets and icemaker is bad called owner to get authorization he needed est to confirm with sister if they will replace parts or buy new unit ; ordrng 1 W10741118 (Freezer gasket) and 1 W10860480 (Refrigerator gasket) and 1 4317943 (Icemaker), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY00
Near Fayetteville, North Carolina 28301
Casey
Job Details:
07/10/2025
This unit has a bad waterline it also has bad refrigerator seals cust only wants to do the waterline now ; ordrng 1 W11415785 (Water tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Fayetteville, North Carolina 28304
Steve
Job Details:
07/10/2025
"Cracks in the fresh food liner. No repair for this. Contacted SQT, they will call the customer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB7
Near Fayetteville, North Carolina 28304
Steve
Job Details:
07/10/2025
Replaced the side user interface. All lights work and ice maker is harvesting.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUE2022AWG
Near Hope Mills, North Carolina 28348
Steve
Job Details:
07/10/2025
"Freezer is in the garage. Customer had the freezer pushed flat against the wall. Compressor is overheating. Pulled the freezer out and put a fan blowing behind it. Let run 6 hours, contacted the customer. Is cooling sufficiently now."
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WTW5105HW1
Near Lumber Bridge, North Carolina 28357
Jorge
Job Details:
07/10/2025
"Replaced suspension rods, unit working normal."
We serviced a
WHIRLPOOL HOME COOKING - E
Model WDP540HAMZ4
Near Red Springs, North Carolina 28377
Jorge
Job Details:
07/10/2025
"Replaced lower spray arm in dishwasher, unit working normal."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW485ASW0WB
Near Bladenboro, North Carolina 28320
Jorge
Job Details:
07/10/2025
"Washer not filling in all the way, found clogged cold water valve filter screen, cleaned screen and performed a diagnostic test on water flow, unit passed, washer working normal."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Fayetteville, North Carolina 28306
Jorge
Job Details:
07/10/2025
"Unable to install parts, previous appliance company has remover/replaced original main ctrl board not following procedures and running the risk of shortening the UI board. Unit is unable to be repaired due to not having original main ctrl board."
We serviced a
WHIRLPOOL WASHER
Model WTW5100SQ0
Near Fayetteville, North Carolina 28304
Jorge
Job Details:
07/10/2025
"Washer not spinning, found bad lid switch, replaced lid switch unit working normal.; used 1 WP8318084 (SWITCH, LID) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Fayetteville, North Carolina 28314
Jorge
Job Details:
07/10/2025
"Replaced main ctrl board in washer, unit working normal."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fayetteville, North Carolina 28303
Jorge
Job Details:
07/10/2025
"Dryer not drying properly, found broken knob not turning the timer correctly. Customer declined the repair."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Fayetteville, North Carolina 28311
Jorge
Job Details:
07/10/2025
"Dishwasher not powering on, found no voltage going in the unit, instructed customer to get electrician service."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fayetteville, North Carolina 28312
Jorge
Job Details:
07/09/2025
"Per customer dryer not powering on, found breaker off, flipped breaker back on, unit started working normal."
We serviced a
LG RANGE - ELECTRIC
Model LTE4815ST/00
Near Hope Mills, North Carolina 28348
Steve O
Job Details:
07/09/2025
Ran upper oven and measured cycling temps. Temp averaged out to 357?. Unit tests okay. Customer had stated using infrared temp measure and was having temp issues with baked goods. Advised to wait after unit preheats 15-20 more minutes to have unit even out temp for proper cooking. No issue found at this time.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFC2323ASA
Near Fayetteville, North Carolina 28304
Steve O
Job Details:
07/09/2025
"Fans and damper check okay, unit cooling but not freezing. Found minimal frost pattern on evap. Looked in machine compartment and found oil leaking from condenser joint. Ordering condenser and compressor. ; ordrd 1 241862904 (Condenser) and 1 5303305677 (Filter) and 1 5304530707 (Compressor)"
We serviced a
KENMORE DRYER
Model ="11096060100"
Near Clinton, North Carolina 28328
Casey
Job Details:
07/09/2025
Unit came on and is running took video sent heather
We serviced a
GENERAL ELECTRIC HOME LAUNDRY - E
Model GFW550SSN5WW
Near Jackson Springs, North Carolina 27281
Steve
Job Details:
07/09/2025
"Not draining, needs the drain motor assembly.; ordrng 1 WH11X29539 (Drain pump assembly)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VWA
Near Jackson Springs, North Carolina 27281
Steve
Job Details:
07/09/2025
"Not cooling, nothing running. Found defrost timer stuck in defrost. Replaced the timer, everything is working now.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
LG RESIDENTIAL REFR
Model LFXS26973S/11
Near Whispering Pines, North Carolina 28327
Steve
Job Details:
07/09/2025
"F EF error, needs the evaporator cover.; ordrng 1 AEB73764540 (Evaporator cover)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT645SYN3FS
Near Whispering Pines, North Carolina 28327
Steve
Job Details:
07/09/2025
Intermittent drain operation. Needs the drain motor.; ordrng 1 WD19X25461 (Drain motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF9
Near Southern Pines, North Carolina 28387
Steve
Job Details:
07/09/2025
"Not cooling at all, nothing running. Found defrost timer bad. Replaced the timer, unit was working properly at this time.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWE
Near Southern Pines, North Carolina 28387
Steve
Job Details:
07/09/2025
"Still has ice sickles hanging from the freezer liner. Contacted ELX, 1003688151. They said order door and gasket.; ordrd 1 5304530029 (Freezer door assembly)"
We serviced a
GE REFRIGERATOR
Model CFE28TP3MDD1
Near Southern Pines, North Carolina 28387
Steve
Job Details:
07/09/2025
"Replaced the LED lights, lights ok now."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Raeford, North Carolina 28376
Jorge
Job Details:
07/09/2025
"Dryer not starting, found power outlet on the wall loose, instruct customer for electrician service."
We serviced a
HOTPOINT DRYER
Model HTX21EASK0WW
Near Hope Mills, North Carolina 28348
Jorge
Job Details:
07/09/2025
"Replaced door switch and glides, unit working normal."
We serviced a
KENMORE WASHER
Model ="11025132411"
Near Hope Mills, North Carolina 28348
Jorge
Job Details:
07/09/2025
"Unable to install hub, washplate is seized with transmission shaft, well need to break wash plate in order to get basket out, customer agree to purchase new washplate.; ordrng 1 W10752285 (Washplate)"
We serviced a
JENN-AIR RANGE - ELECTRIC
Model JES9900BAB
Near Fayetteville, North Carolina 28312
Jorge
Job Details:
07/09/2025
"Replaced infinite switch and element for front right burner, unit working and heating normal."
We serviced a
MAYTAG HOME LAUNDRY - E
Model MVWB855DC3
Near Fayetteville, North Carolina 28306
Jorge
Job Details:
07/09/2025
"Washer not spinning, found worn slider in washer, replaced slider, unit working normal.; used 1 W10734521 (SLIDER) from stock"
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Fayetteville, North Carolina 28304
Jorge
Job Details:
07/09/2025
"Replaced timer and knob, unit working normal."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF0
Near Raeford, North Carolina 28376
Steve
Job Details:
07/09/2025
Replaced the glide and drawer. Unit tests ok.
We serviced a
GENERAL ELECTRIC WASHER
Model PFQ97HSPV0DS
Near Garland, North Carolina 28441
Casey
Job Details:
07/09/2025
This unit had multiple issues unit needs new tub and basket due to bearings bad motor is also clicking and has a heat sensors issue needs 4 blocks and 2nd man for repairs ; ordrng 1 WH21X35777 (Basket) and 1 WH05X29620 (Seal) and 1 WH21X35696 (Rear tub) and 1 WH21X29646 (Tub) and 1 WH03X29524 (Motor) and 1 WH03X35728 (Sensor) and 1 WE04X35682 (Sensor)
We serviced a
KENMORE FREEZER
Model ="25328432809"
Near Fayetteville, North Carolina 28314
Steve O
Job Details:
07/09/2025
"Unit had defrosted before arrival. Customer stated they took all product and moved to other unit, product still frozen. Unit had only one line of frost on evap, most likely due to unit being left open to move product. Frost pattern did grow while observing unit. Frozen over freezer was caused by gap in door to cabinet. Attempted to adjust hinge, door and seal on unit but can not get door to seal completely. Has a gap at bottom of door causing issue. Door can not be replaced. Advised to put something against to to keep held closed and should function okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GE5RVAXVB02
Near Fayetteville, North Carolina 28311
Steve O
Job Details:
07/09/2025
"No frost pattern on evap. Heard start dev click as it was trying to start. Start dev is bad not allowing compressor to start. Replaced start dev, powered on unit, compressor kicked right on and started cooling. Advised customer to give 24 hrs to cool; used 1 5304491941 (Start dev) from stock"
We serviced a
GENERAL ELECTRIC REFRIGERATOR - S
Model GFE28GYNKFS
Near Lillington, North Carolina 27546
Steve O
Job Details:
07/09/2025
"Unit not cooling. Found leak at condenser, oil sitting in evap tray. Ordering compressor, condenser and filter drier ; ordrd 1 WR87X41607 (Compressor) and 1 WR84X38825 (Condenser) and 1 WR87X30875 (Drier)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN2WW
Near Lillington, North Carolina 27546
Steve O
Job Details:
07/09/2025
Unit has multiple error code stored all pertaining to acu. Unit will not go through most test as it is not reading door lock to perform tests. Ordering acu and lock. ; ordrng 1 WH22X38697 (Acu) and 1 WH01X29528 (Lock)
We serviced a
GE RANGE
Model JB625DK4BB
Near Sanford, North Carolina 27332
Steve O
Job Details:
07/09/2025
"Not a recall, unit now not heating. Turning on any burner, not heating, no on lights coming on. Activated bake, same issue. Pulled unit and measure 240v to unit but still not heating. Measured again with burner on and got 0v reading across both lines but 120v at one line in. Found wall outlet to be loose and causing arcing on cord. When connection is tight unit functions okay. Advised PM to call electrician to rectify outlet issue."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623ASJ
Near Sanford, North Carolina 27332
Steve O
Job Details:
07/09/2025
Changed out freezer door. Unit okay.
We serviced a
LG MICROWAVE OVEN
Model LMV1764ST/00
Near Fayetteville, North Carolina 28304
Jorge
Job Details:
07/09/2025
"Microwave turn table keeps turning with out being turned on, all door switches checked normal, found burned relay in ctrl board, unit needs new ctrl board.; ordrng 1 EBR67471713 (Ctrl board)"
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD38EASWWS
Near Roseboro, North Carolina 28382
Casey
Job Details:
07/09/2025
Installed thermostat and timer tested unit unit checks fine no further issues
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Fayetteville, North Carolina 28304
Casey
Job Details:
07/09/2025
Replaced the shifter teste unit unit will now spin as it should
We serviced a
GE REFRIGERATOR
Model GSH25SGPASS
Near Fayetteville, North Carolina 28314
Casey
Job Details:
07/09/2025
Property management will need to send a plumber out there is now no water coming to the unit needs plumber this unit is cooling as it should no cooling issues at all
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Fayetteville, North Carolina 28314
Casey
Job Details:
07/09/2025
Tech called David he informed me that I guess a water line busted or something and it has flooded the house we did not have to pull this unit out the spray arm was melted and the splash guards were missing so we never pulled unit out never turned water on or off to this unit David advised to replace the parts that were ordered as I did and I informed David the water to the house was off so I could do no further testing he is aware and was fine with the closing of the call
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Fayetteville, North Carolina 28314
Casey
Job Details:
07/09/2025
Tech checked unit needs Samsung drain kit and refrigerator Pannel assembly cust declined repairs
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE1
Near Fayetteville, North Carolina 28303
Casey
Job Details:
07/09/2025
Tech installed nsa supplied parts tested unit unit now working as it should led is coming on as it should
We serviced a
WHIRLPOOL DRYER
Model LE5795XPN0
Near Fayetteville, North Carolina 28305
Casey
Job Details:
07/09/2025
Tech replaced belt nc rollers tested unit no further noises mr i vaccumed for customer unit checks fine
We serviced a
KENMORE WASHER
Model ="11022352512"
Near Fayetteville, North Carolina 28304
Jorge
Job Details:
07/09/2025
"Replaced lid lock switch, unit working normal."
We serviced a
GE DISHWASHER
Model GSD2100V50WW
Near Fayetteville, North Carolina 28314
Jorge
Job Details:
07/09/2025
"Dishwasher not powering on, found dishwasher interior breaker tripped possibly due to an outage, reset breaker inside dishwasher, unit started working normal."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Stedman, North Carolina 28391
Casey
Job Details:
07/08/2025
"Tech installed heater timer and door unit checks fine no further issues ; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
MIDEA REFRIGERATOR
Model MRU21F2AWW
Near Tar Heel, North Carolina 28392
Casey
Job Details:
07/08/2025
Tech called midea to confirm the recommended opperating temps they advised 90 degrees it was 130 in this outside shed advised cust unit needs to be climate controlled ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD38EASW0WS
Near Lumberton, North Carolina 28358
Steve
Job Details:
07/08/2025
"Timer not advancing, needs the timer.; ordrd 1 WE04X36457 (Timer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Fayetteville, North Carolina 28312
Jorge
Job Details:
07/08/2025
"Dishwasher not drying per customer, performed a full diagnostic test, all components checked normal, found dispenser with no rinse aid, instruct customer to apply rinse aid for better drying results.; eml tckt failed"
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WTW5105HW3
Near Dunn, North Carolina 28334
Steve O
Job Details:
07/08/2025
Changed out gear case cam and belt. Ran diagnostic cycle. Unit checks okay.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Fayetteville, North Carolina 28311
Steve O
Job Details:
07/08/2025
"Unit not dispensing water. When pressing paddle, valve not actuating. Can press paddle and get ice. Cycled ice maker unit, called for water but only small amount. ; ordrng 1 DA82-02870A (Valve)"
We serviced a
KENMORE ELITE REFRIGERATOR
Model ="79578403801"
Near Fayetteville, North Carolina 28311
Steve O
Job Details:
07/08/2025
"Checked unit, water supply checks okay. Ice maker had no water in tray. Cycled ice maker unit went through cycle and called for water. Fans on unit check okay. Can not find issue at this time. Advised customer to monitor unit and see if it continues to produce ice. Could be a sensor issue on unit causing IM to not cycle."
We serviced a
GE REFRIGERATOR
Model GFE29HSDESS
Near Fayetteville, North Carolina 28303
Steve O
Job Details:
07/08/2025
"Checked unit, not currently making noise, can not get unit to make noise that customers called in about. Fans and compressor check okay. Center mullion not opening closing properly, adjusted unit so mullion will catch properly. Advised customer to attempt to capture recording of noise if it returns."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AW0
Near Sanford, North Carolina 27332
Steve O
Job Details:
07/08/2025
"Changed out ice maker, cycled unit, checks okay."
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WTW4816FW
Near Sanford, North Carolina 27330
Steve O
Job Details:
07/08/2025
"Upon arrival, taking picture of mod/ser saw that models did not match up. Spoke with rep from assurant, found that unit is still under manufactures warranty. Advised customer to contact whirlpool for repair. Advised to Bill out for trip. CallNumber# 25000654961DF"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AFF
Near Sanford, North Carolina 27330
Steve O
Job Details:
07/08/2025
"Unit running okay at this time and customer stated issue hasnt happened again in several days. Customer stated unit had power outage message on unit twice. Activated components In diagnostic mode, could not duplicate a power failure issue. Advised customer to monitor unit if issue reoccurs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fayetteville, North Carolina 28314
Casey
Job Details:
07/08/2025
Tech replaced water valve tested for further leaks found no leaks advised cust to keep eye on unit just in case no further issues at this time unit checks fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Lumberton, North Carolina 28358
Steve
Job Details:
07/08/2025
"Not cooling, no power at all. Found the defrost timer stuck in the off position. Replaced the timer.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WWD
Near Lumberton, North Carolina 28358
Steve
Job Details:
07/08/2025
"Not cooling sufficiently, Advanced Appliance replaced the compressor and thermostat. Replaced the defrost timer, will contact the customer Wednesday to confirm cooling.; used 1 5304526183 (TIMER, DEFROST) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUE2024AND
Near Lumberton, North Carolina 28358
Steve
Job Details:
07/08/2025
Replaced the defrost heater and removed all ice buildup.
We serviced a
GENERAL ELECTRIC HOME LAUNDRY - E
Model PFQ97HSPV0DS
Near Fayetteville, North Carolina 28311
Jorge
Job Details:
07/08/2025
"Washer having multiple problems, loud grind noise when its spins, unit will not dispense softener and detergent, multiple error codes such as out off balance and motor inverter problem, accelerometer fault, humidity sensor fault error codes F367, 306, 366, 31, 24, 26, 35, 353 and 352.; rqstng P&A on 1 WH21X35777 (Basket assembly) and 1 WH21X35696 (Rear tub) and 1 WH05X29620 (Tub seal) and 1 WH41X36779 (Dispenser assembly) and 1 WH22X35701 (Main ctrl board) and 1 WH22X36270 (Inverter board) and 1 WH03X33657 (Accelerometer)"
We serviced a
KENMORE WASHER
Model ="11027831600"
Near Fayetteville, North Carolina 28311
Jorge
Job Details:
07/08/2025
"Washer not draining, found bad drain pump.; ordrng 1 WP3363394 (Drain pump)"
We serviced a
HOLIDAY RANGE - ELECTRIC
Model n/a
Near Spring Lake, North Carolina 28390
Jorge
Job Details:
07/08/2025
"Oven gets hot but element is sitting on the bottom with nothing holding it up, unit needs new bake element.; eml tckt failed"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Fayetteville, North Carolina 28306
Jorge
Job Details:
07/08/2025
"Dryer drum not turning, found broken belt, replaced belt, unit working normal.; used 1 341241 ( BELT) from stock"
We serviced a
KENMORE WALL OVEN
Model 2784298813
Near Fayetteville, North Carolina 28304
Jorge
Job Details:
07/08/2025
"Oven not heating, found f3 error, indicating bad ctrl board, part is no longer available, part is not repairable."
We serviced a
JENN-AIR RANGE
Model JES9800AAW
Near Fayetteville, North Carolina 28304
Jorge
Job Details:
07/08/2025
"Oven not getting hot, found bad bake element.; ordrd 1 WP74010750 (Bake element)"
We serviced a
KENMORE RANGE - ELECTRIC
Model ="79096019400"
Near Hope Mills, North Carolina 28348
Jorge
Job Details:
07/08/2025
"Oven not heating, found bad main ctrl board with overlay, ctrl board is no longer available.; ordrng 1 316418208 (Ctrl board) and 1 316419141 (Overlay)"