Service History 56 | Hometown Appliance Repair

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Lumberton, NC 28360

Steve

Job Details: 10/05/2023

Keypad unresponsive.; ordrd 1 5304517207 (Keypad)

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESSN0WW

Near Stedman, NC 28391

Casey

Job Details: 10/05/2023

Installed new element thermostats and cut off unit checks fine

We serviced a

GE MICROWAVE

Model JVM3160RF8SS

Near Fayetteville, NC 28306

Steve

Job Details: 10/05/2023

Installed the new microwave.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0AS0

Near Fayetteville, NC 28311

Blake

Job Details: 10/05/2023

"Tech checked unit, unit glass top has busted completely, unit will need new glass top. Suggest replacement.; ordrng 1 W10245805 (Cooktop)"

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model GCWM3067AFB

Near Clinton, NC 28328

Casey

Job Details: 10/05/2023

All parts installed still had issues called tech line case#86709737

We serviced a

ROPER WASHER

Model RTW4516FW2W

Near Autryville, NC 28318

Casey

Job Details: 10/05/2023

Needs shocks for repair getting off balanced and not spinning ; ordrd 1 W10780045 (Shocks)

We serviced a

WHIRLPOOL HOME COOKING - E

Model WFE320M0JS1

Near Autryville, NC 28318

Casey

Job Details: 10/05/2023

3 elements burnt out replaced and tested them unit works fine now

We serviced a

ADMIRAL DRYER

Model AED4475TQ1

Near Fayetteville, NC 28311

Jorge

Job Details: 10/05/2023

"Dryer not heating, all heating components checked normal, found incorrect voltage coming from timer, unit needs new timer.; ordrd 1 WPW10185972 (Timer)"

We serviced a

GE DISHWASHER

Model HDA3400G02WW

Near Fayetteville, NC 28304

Jorge

Job Details: 10/05/2023

"Dishwasher drains but it will leave water inside tub, also sink water will seep water into the dishwasher, found leak under motor sump and drain hose position incorrect, unit needs new motor pump.; rqstng P&A on 1 WD26X10013 (Motor pump), states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LFG

Near Fayetteville, NC 28304

Blake

Job Details: 10/05/2023

"Tech checked u it, unit drain was frozen up, removed ice,cleared drain, unit checks good."

We serviced a

SPECTRA RANGE - ELECTRIC

Model n/a

Near Fayetteville, NC 28303

Blake

Job Details: 10/05/2023

"Tech checked unit, unit will need new bake element.; ordrng 1 Wb44t10010 (Bake element)"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2641KEB

Near Fayetteville, NC 28304

Blake

Job Details: 10/05/2023

"Tech checked unit, unit will need new Evap fan motor.; ordrd 1 WPW10128551 (Evap motor)"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Fayetteville, NC 28301

Blake

Job Details: 10/05/2023

"The estimate needs to be sent to Customersupport@armishome.com, they will email back with the approval within 24-48 hours.; ordrng 1 W10810403 (Lid lock)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF7

Near Fayetteville, NC 28314

Casey

Job Details: 10/05/2023

Ice flapper came out tech put flapper back in and tested unit unit checks fine

We serviced a

KITCHENAID RANGE - ELECTRIC

Model JES9900BAS

Near Fayetteville, NC 28303

Casey

Job Details: 10/05/2023

Wire came loose at oven for the down draft blower adjuste wire and tested unit unit now working

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Fayetteville, NC 28303

Casey

Job Details: 10/05/2023

Needs to be approved needs drain pump; ordrng 1 W10876537 (Pump)

We serviced a

KITCHENAID HOME COOKING - E

Model KFEG504KPS0

Near Fayetteville, NC 28314

Jorge

Job Details: 10/04/2023

"Oven temperature will get hot but the it will drop and stay down. Unit need new ctrl electric and temperature probe sensor.; rqstng P&A on 1 W11088877 (Ctrl electric) and 1 W10833885 (Temperature probe sensor), states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF5A

Near Fayetteville, NC 28303

Casey

Job Details: 10/04/2023

Defrosted unit and replaced uib unit checks fine

We serviced a

SAMSUNG HOME LAUNDRY - E

Model WA50R5400AV/US

Near Saint Pauls, NC 28384

Jorge

Job Details: 10/04/2023

"Washer out of balance, found worn suspension rods, replaced suspension rods, unit works normal.; used 4 DC97-16350U (SUSPENSION ROD) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Hope Mills, NC 28348

Jorge

Job Details: 10/04/2023

"Replaced microwave, unit works and heats normal."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PS0

Near Fayetteville, NC 28311

Casey

Job Details: 10/04/2023

Installed new icemaker tested unit unit now working the sensor broke off icemaker

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF7

Near Lillington, NC 27546

Blake

Job Details: 10/04/2023

"Tech checked unit, unit cabinet is deformed causing the fridge door to not shut correctly on mullion. Unit is being replaced, file number 86705629."

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model CFE28TP2MHS1

Near Pinehurst, NC 28374

Steve

Job Details: 10/04/2023

"Not cooling sufficiently. Cooling issue was mainly the fresh food section. Previous servicer had replaced the FF evaporator, their was a blockage at the lokring. Removed the lokring and brazed the cap tube to the evaporator. Tested after work, unit cooling in both sections."

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SSN5WW

Near Pinehurst, NC 28374

Steve

Job Details: 10/04/2023

"Shakes and is noisy. Leveling legs were not locked. Adjusted the legs, then locked them down. Unit tested ok."

We serviced a

FRIGIDAIRE RANGE - GAS

Model FGGF3054MFH

Near Pembroke, NC 28372

Casey

Job Details: 10/04/2023

Ordered new bake burner ordered Freon cashwells ; ordrd 1 316404400 (Burner)

We serviced a

LG WASHER

Model WT7600HKA

Near Fayetteville, NC 28304

Casey

Job Details: 10/04/2023

Tech replaced lock and valve tested unit unit checks fine

We serviced a

HOTPOINT RANGE

Model RB787WH1WW

Near Fayetteville, NC 28304

Casey

Job Details: 10/04/2023

"Installed new board and element tested unit unit checks fine prop mgr approved est; used 1 WB44K10005 (ELEMENT, BAKE) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG295AARS

Near Fayetteville, NC 28312

Blake

Job Details: 10/04/2023

"Spoke with customer, unit is now making ice, closing ticket."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM0

Near Spring Lake, NC 28390

Blake

Job Details: 10/04/2023

"Tech installed new control, unit checks good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Cameron, NC 28326

Blake

Job Details: 10/04/2023

"Tech installed new ice maker, unit checks good."

We serviced a

TAPPAN RANGE

Model TEF351EWM

Near Cameron, NC 28326

Blake

Job Details: 10/04/2023

"Tech checked unit, unit is not getting 240v. Informed pm"

We serviced a

WHIRLPOOL RANGE

Model XFE510S0AS0

Near Sanford, NC 27332

Blake

Job Details: 10/04/2023

"Tech checked unit, unit will need new switch. Had part but no answer from pm. Adding extra charge; used 1 WP3149400 (Switch) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28GMKQES

Near Sanford, NC 27332

Blake

Job Details: 10/04/2023

"Tech installed new reservoir, customer tested water, unit water tastes goood now."

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Aberdeen, NC 28315

Steve

Job Details: 10/04/2023

Replaced the dispenser assembly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS282LAF3

Near Hope Mills, NC 28348

Casey

Job Details: 10/04/2023

Door gasket was warped allowing warm air to enter the freezer causing frost build up tech heated the gasket smooth and tested unit now sealing no other issues

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Hope Mills, NC 28348

Casey

Job Details: 10/04/2023

Installed new cover and tested unit had to defrost unit unit checks fine

We serviced a

KENMORE WASHER

Model ="11081661800"

Near Fayetteville, NC 28304

Jorge

Job Details: 10/04/2023

"Washer not spinning, it will drain but it will make a loud grind noise, found bad gearcase with clutch and drain pump.; ordrng 1 389246 (Gearcase), ordrd 1 285785 (Clutch) and 1 WP3363394 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Fayetteville, NC 28311

Jorge

Job Details: 10/03/2023

"Replaced ctrl board and door lock switch, unit working normal."

We serviced a

WHIRLPOOL DRYER

Model WED5800BW0

Near Fayetteville, NC 28311

Jorge

Job Details: 10/03/2023

"Replaced heater, unit working and heating normal."

We serviced a

KENMORE RANGE

Model 9119342191

Near Hope Mills, NC 28348

Jorge

Job Details: 10/03/2023

"Replaced infinite switch for left rear burner, 8 burner and receptacle for front right, bake element and oven light bulb, unit working and heating normal."

We serviced a

GE DRYER

Model GTD42EASJ1WW

Near Lumberton, NC 28358

Jorge

Job Details: 10/03/2023

"Dryer not starting, found start switch, off place, removed and readjust start switch, unit started working normal."

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model FCWS3027ABB

Near Lumberton, NC 28360

Jorge

Job Details: 10/03/2023

"Error 11 on display screen indicates stuck key, per Electrolux tech support, unit needs new controller and board assembly.; ordrd 1 5304526580 (Controller) and 1 5304526480 (Bard assembly)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM 9

Near Lillington, NC 27546

Blake

Job Details: 10/03/2023

"Tech installed new sump, unit checks good"

We serviced a

GENERAL ELECTRIC RANGE - ELECTRIC

Model JBS86SP5SS

Near Clinton, NC 28328

Casey

Job Details: 10/03/2023

Tech installed new r/f element due to it being shorted out tech tested unit unit now working

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD42EASJ2WW

Near Stedman, NC 28391

Casey

Job Details: 10/03/2023

Tech installed fuses thermostats and element tested unit unit now heating and at proper temperature

We serviced a

GE` DISHWASHER

Model GDF630PSM5SS

Near Fayetteville, NC 28312

Casey

Job Details: 10/03/2023

Replaced sensor and tested unit unit checks fine

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWG

Near Fayetteville, NC 28311

Blake

Job Details: 10/03/2023

"Tech checked unit, unit has a leak in the sealed system, unit will need Evap and compressor, replace unit. ; ordrng 1 5304518793 (Compressor) and 1 5303918274 (Evaporator)"

We serviced a

SAMSUNG REFRIGERATOR

Model RFG295AARS

Near Fayetteville, NC 28312

Blake

Job Details: 10/03/2023

"Tech checked unit, unit had ice stuck in between bucket and icemaker causing icemaker to not attempt to produce ice, tested unit, unit cycled correctly. Rescheduled to tomorrow to make sure its making ice. If it is, we will bill for diag, if not, it needs new icemaker.; schdld next appmnt for 10/4 WED !"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF1

Near Fayetteville, NC 28306

Blake

Job Details: 10/03/2023

"Tech checked unit, unit will need new dispenser and user interface ; ordrng 1 5304526874 (Dispenser) and 1 5304527031 (User interface)"

We serviced a

LG REFRIGERATOR

Model LTCS20020W/00

Near Fayetteville, NC 28304

Blake

Job Details: 10/03/2023

"Tech checked unit, unit will need new control box; ordrng 1 ABQ73946703 (Control assembly)"

We serviced a

ELECTROLUX HOME LAUNDRY - E

Model EFLS517STT0

Near Fayetteville, NC 28312

Blake

Job Details: 10/03/2023

"Tech checked unit, unit will need new valves and door glass. Bottom of door is not sealing properly causing small amounts t of water to run down the front.; ordrd 1 5304505192 (Valve) and 1 5304505107 (Door glass)"

We serviced a

HOTPOINT RANGE

Model RB787WH1WW

Near Fayetteville, NC 28304

Casey

Job Details: 10/03/2023

Michelle approved to add bake element unit was off board was bad wouldnt have known element was bad Bella pulled part for tomorrow 1 is at office; schdld next appmnt for 10/4 WED AM

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Hope Mills, NC 28348

Jorge

Job Details: 10/03/2023

"Per customer, washer is not agitating and spinning, performed diagnostic test, no error codes detected, unit working normal."

We serviced a

FRIGIDAIRE DRYER

Model FASE7073LW0

Near Fayetteville, NC 28306

Jorge

Job Details: 10/03/2023

"New heater that was installed worked for a couple of loads then it showed error E64 indicating bad heater, checked heater and part tested bad, unit needs new heater again; ordrd 1 134792700 (Heater)"

We serviced a

GE REFRIGERATOR

Model GSH22KGMBBB

Near Fayetteville, NC 28314

Casey

Job Details: 10/03/2023

Unit is working as it should

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD0

Near Fayetteville, NC 28314

Casey

Job Details: 10/03/2023

Installed New module tested unit unit now working as it should

We serviced a

KENMORE RANGE

Model ="79094173310"

Near Raeford, NC 28376

Steve

Job Details: 10/02/2023

Replaced the oven sensor. Unit tested ok.

We serviced a

ELECTROLUX REFRIGERATOR

Model FFTR1814WB5

Near Bunnlevel, NC 28323

Blake

Job Details: 10/02/2023

"Tech checked unit, unit will need new compressor. ; ordrd 1 A19676501 (Drier) and 1 5304532451 (Compressor)"

We serviced a

GENERAL ELECTRIC RESIDENTIAL REFR

Model FUF17DHCRWW

Near Pembroke, NC 28372

Casey

Job Details: 10/02/2023

Put the correct part# in for Donna for the condenser ; rqstng P&A on 1 WR84X5007 (Condenser)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Fayetteville, NC 28311

Jorge

Job Details: 10/02/2023

"Washer keeps draining when empty, previous tech has replaced drain pump and all drain components clear/not clogged. Found bad ctrl board and broken lid lock; ordrd 1 W11556728 (Ctrl board) and 1 W11394572 (Lid ock)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Salemburg, NC 28385

Casey

Job Details: 10/02/2023

Installed new cam and transmission tested unit unit checks fine the bearings in trans went out

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVB01

Near Fayetteville, NC 28314

Steve

Job Details: 10/02/2023

"Making ice, no service needed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Fayetteville, NC 28314

Steve

Job Details: 10/02/2023

"Replaced the wash motor, unit tested ok. No leaks."

We serviced a

KENMORE DISHWASHER

Model 587.14019413B

Near Bunnlevel, NC 28323

Blake

Job Details: 10/02/2023

"Tech installed new dispenser, unit checks good."

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Sanford, NC 27332

Blake

Job Details: 10/02/2023

"Tech checked unit, water was cut off to unit, turned on water, unit checks good."

We serviced a

GENERAL ELECTRIC REFRIGERATOR - S

Model GFE26JMMWFES

Near Cameron, NC 28326

Blake

Job Details: 10/02/2023

"Called customer, no answer. Need to verify before we close"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW335ASN0WW

Near Cameron, NC 28326

Blake

Job Details: 10/02/2023

"Tech checked unit, unit has water codes and was going out of balance. Tested spin, wash drain and fill, unit checks good. Customer will need to change soaps and balance loads. Kept the drain pump they sent, will return."

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Clinton, NC 28328

Casey

Job Details: 10/02/2023

"Transmission /clutch is bad needs new trans/clutch for repair needs authorization ; rqstng P&A on 1 DC97-16984C (Clutch), states that autho needed"

We serviced a

FRIGIDAIRE ELECTRIC RANGE

Model FFEH3054USD

Near Clinton, NC 28328

Casey

Job Details: 10/02/2023

R/r element bad needs new element for repair; pckd up 1 318178110 (R/r element)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Clinton, NC 28328

Casey

Job Details: 10/02/2023

"Assurant wont do phone auth . I put the pump on and the lock unit started to work and cut off found wire cut in the harness will need authorization for the harness; rqstng P&A on 1 W11569161 (Harness), states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AW2A

Near Roseboro, NC 28382

Casey

Job Details: 10/02/2023

Unit is working at this time she would need to call the people she purchased trailer to have the them fix cabinets

We serviced a

SAMSUNG REFRIGERATOR

Model RS265TDRS

Near Cameron, NC 28326

Blake

Job Details: 10/02/2023

"Tech checked unit, unit water was constantly coming from the ice-maker flowing over the user interface causing a possible fire hazard. Unit would need new filter head housing and rear valve, the filter housing is not available anywhere, customer is going to look into replacement as the failure in the fridge caused water damage and is not safe.; ordrng 1 DA62-02360 (Valve)"

We serviced a

ELECTROLUX DRYER

Model ELFE7537AW1

Near Spring Lake, NC 28390

Blake

Job Details: 10/02/2023

"Tech installed parts sent by Frigidaire, unit checks good."

We serviced a

FRIGIDAIRE RANGE - ELECTRIC

Model FGEH3047VFD

Near Linden, NC 28356

Blake

Job Details: 10/02/2023

"Tech checked unit, unit will need new burner, switch and harness As harness pinched and shorted both the burner and the switch.; ordrng 1 316436000 (Switch) and 1 5304530640 (Harness) and 1 318178110 (Burner)"

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model LFHB2751TF8

Near Autryville, NC 28318

Casey

Job Details: 10/02/2023

Insta new icemaker tested unit unit cycled fan tests good unit checks fine

We serviced a

GE REFRIGERATOR/TOP

Model GIE18DTNDRBB

Near Jackson Springs, NC 27281

Steve

Job Details: 10/02/2023

Evaporator fan motor noisy. Replaced and tested. Unit tested ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGFU19F6QFD

Near Southern Pines, NC 28387

Steve

Job Details: 10/02/2023

Replaced the defrost thermostat. Unit tested ok.

We serviced a

KENMORE RANGE

Model ="79094173310"

Near Raeford, NC 28376

Steve

Job Details: 10/02/2023

Replaced the oven sensor. Unit tested ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS282LAF1

Near Raeford, NC 28376

Steve

Job Details: 10/02/2023

"Fridge in OFF mode. Using tech bulletin RFTT2206, restored to cooling mode."

We serviced a

WHIRLPOOL DRYER

Model WED5800BW0

Near Fayetteville, NC 28311

Jorge

Job Details: 10/02/2023

"Dryer not heating, found bad heater.; ordrng 1 WP3387747 (Heater)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fayetteville, NC 28311

Jorge

Job Details: 10/02/2023

"Washer not filling n, found washer not reset, plugged washer and unit started draining, canceled cycle performed diagnostic test, unit working normal with no error codes."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323LPBA

Near Hope Mills, NC 28348

Casey

Job Details: 10/02/2023

Star ordered gasket from Cashwells gasket is torn needs part for repair ; ordrd 1 241510202 (Gasket)

We serviced a

HOTPOINT RANGE

Model RB526DH1WW

Near Fayetteville, NC 28301

Jorge

Job Details: 10/02/2023

"Replaced bake element, unit working normal."

We serviced a

SAMSUNG MICROWAVE

Model ME16K3000AS

Near Fayetteville, NC 28304

Jorge

Job Details: 10/02/2023

"Replaced door handle, unit working normal."

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