"Not cooling at all, nothing running. Found defrost timer bad. Replaced the timer, unit was working properly at this time.; used 1 5304526183 (TIMER, DEFROST) from stock"

Intermittent drain operation. Needs the drain motor.; ordrng 1 WD19X25461 (Drain motor)

"F EF error, needs the evaporator cover.; ordrng 1 AEB73764540 (Evaporator cover)"

"Not cooling, nothing running. Found defrost timer stuck in defrost. Replaced the timer, everything is working now.; used 1 5304526183 (TIMER, DEFROST) from stock"

"Not draining, needs the drain motor assembly.; ordrng 1 WH11X29539 (Drain pump assembly)"

Unit came on and is running took video sent heather

"Fans and damper check okay, unit cooling but not freezing. Found minimal frost pattern on evap. Looked in machine compartment and found oil leaking from condenser joint. Ordering condenser and compressor. ; ordrd 1 241862904 (Condenser) and 1 5303305677 (Filter) and 1 5304530707 (Compressor)"

Ran upper oven and measured cycling temps. Temp averaged out to 357?. Unit tests okay. Customer had stated using infrared temp measure and was having temp issues with baked goods. Advised to wait after unit preheats 15-20 more minutes to have unit even out temp for proper cooking. No issue found at this time.

"Per customer dryer not powering on, found breaker off, flipped breaker back on, unit started working normal."

Tech replaced r600 start device tested unit unit has been cooling since we put the temporary start device on to keep her from losing food

Glass on shelf was damaged replaced shelfs the sound was vibrating at back tech found back Pannel had been dented in was able to bend out and stop noise left the fan motors with cust in case noise comes back he said he will keep them in case he has to call back for noise

Tech replaced clock tested unit unit checks fine relay was burned up on board

My professional opinion is that this is not normal wear . Now as to who is responsible for damage I will say I wouldnt be able to speak to this I did receive the pictures the prop mgr sent you can see clearly in the picture where the fire in kitchen burned the cabinets however in her picture you can see peeling of the door paint this alone would have made the unit needing to be replaced. The pictures she sent prior to tenant moving in the kitchen was yellow .. now it is a light grey white color so I dont know who or when the kitchen was painted the tenant showed me a video walk through of when she took possession of home and in the video and picture she showed it looks like some kind of cleaner was used inside microwave that may could have melted paint however again the microwave door was showing bare metal in prop mgr picture this could have caused arc that could have caused this damage also again I cant point fingers but I honestly dont feel that this damage was done by the tenant especially given there was bare metal at door prior to her taking ownershipcalled prop mgr hanna 6 times today and no answer or call back I only left 1 message

Found no leak at this time cust stated that it hasnt Waked since that day but it appears the refrigerator may be over full causing door to not close properly which would have made the unit freeze up and over fill the drain pan but has since defrosted as it should unit is currently working as it should

Water leaking into the fresh food section. Found the defrost drain clogged. Cleared the drain using steam.

"Not dispensing cold water. Per the owners manual, Dispensed water is not chilled. For colder water, add ice to cup or container before dispensing water."

"Not cooling , main controller isnt turning the compressor on. Needs the main controller.; ordrng 1 5304534552 (Main controller)"

"No ice, needs the ice maker.; eml tckt failed"

"Customer said he wasnt washing in both directions. No issues with the agitator. Checked all functions, unit tested ok."

"Oven not heating, found bad main ctrl board with overlay, ctrl board is no longer available.; ordrng 1 316418208 (Ctrl board) and 1 316419141 (Overlay)"

"Oven not getting hot, found bad bake element.; ordrd 1 WP74010750 (Bake element)"

"Oven not heating, found f3 error, indicating bad ctrl board, part is no longer available, part is not repairable."

"Dryer drum not turning, found broken belt, replaced belt, unit working normal.; used 1 341241 ( BELT) from stock"

"Oven gets hot but element is sitting on the bottom with nothing holding it up, unit needs new bake element.; eml tckt failed"

"Washer not draining, found bad drain pump.; ordrng 1 WP3363394 (Drain pump)"

"Washer having multiple problems, loud grind noise when its spins, unit will not dispense softener and detergent, multiple error codes such as out off balance and motor inverter problem, accelerometer fault, humidity sensor fault error codes F367, 306, 366, 31, 24, 26, 35, 353 and 352.; rqstng P&A on 1 WH21X35777 (Basket assembly) and 1 WH21X35696 (Rear tub) and 1 WH05X29620 (Tub seal) and 1 WH41X36779 (Dispenser assembly) and 1 WH22X35701 (Main ctrl board) and 1 WH22X36270 (Inverter board) and 1 WH03X33657 (Accelerometer)"

Replaced the defrost heater and removed all ice buildup.

"Not cooling sufficiently, Advanced Appliance replaced the compressor and thermostat. Replaced the defrost timer, will contact the customer Wednesday to confirm cooling.; used 1 5304526183 (TIMER, DEFROST) from stock"

"Not cooling, no power at all. Found the defrost timer stuck in the off position. Replaced the timer.; used 1 5304526183 (TIMER, DEFROST) from stock"

Tech replaced water valve tested for further leaks found no leaks advised cust to keep eye on unit just in case no further issues at this time unit checks fine

"Unit running okay at this time and customer stated issue hasnt happened again in several days. Customer stated unit had power outage message on unit twice. Activated components In diagnostic mode, could not duplicate a power failure issue. Advised customer to monitor unit if issue reoccurs"

"Upon arrival, taking picture of mod/ser saw that models did not match up. Spoke with rep from assurant, found that unit is still under manufactures warranty. Advised customer to contact whirlpool for repair. Advised to Bill out for trip. CallNumber# 25000654961DF"

"Changed out ice maker, cycled unit, checks okay."

"Checked unit, not currently making noise, can not get unit to make noise that customers called in about. Fans and compressor check okay. Center mullion not opening closing properly, adjusted unit so mullion will catch properly. Advised customer to attempt to capture recording of noise if it returns."

"Checked unit, water supply checks okay. Ice maker had no water in tray. Cycled ice maker unit went through cycle and called for water. Fans on unit check okay. Can not find issue at this time. Advised customer to monitor unit and see if it continues to produce ice. Could be a sensor issue on unit causing IM to not cycle."

"Unit not dispensing water. When pressing paddle, valve not actuating. Can press paddle and get ice. Cycled ice maker unit, called for water but only small amount. ; ordrng 1 DA82-02870A (Valve)"

Changed out gear case cam and belt. Ran diagnostic cycle. Unit checks okay.

"Dishwasher not drying per customer, performed a full diagnostic test, all components checked normal, found dispenser with no rinse aid, instruct customer to apply rinse aid for better drying results.; eml tckt failed"

"Timer not advancing, needs the timer.; ordrd 1 WE04X36457 (Timer)"

Tech called midea to confirm the recommended opperating temps they advised 90 degrees it was 130 in this outside shed advised cust unit needs to be climate controlled ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

"Tech installed heater timer and door unit checks fine no further issues ; used 1 5304526183 (TIMER, DEFROST) from stock"

"Checked unit, has proper water supply. Ice maker has made some ice. Tested ice make, had batch ready to harvest and ice maker cycled okay. Attached photo of freezer, unit is over packed in freezer. Advised tenant to remove some product to let air flow effectively and should help ice production."

"Ran unit, no leaks detected. No water traces found under unit or in door, only found water markings on kickplate padding. Could not get unit to leak at this time. Big utensils, spoons spatulas, were in door utensil bin, these components were sticking out and possibly hitting, or stopping upper spray arm. This interference with spray arm can cause water leak. No other issues found at this time."

"Shaking, basket loose. Needs the hub kit.; ordrng 1 W10528947 (HUB)"

Tech replaced 2 valves the other valve showes to be on this unit but it is not will be returning tested unit unit now operating as it should

Tech replaced sump assembly for loud noise during wash tested for leaks after repair no further issues unit tests fine

Tech installed new icemaker kit cycled icemaker and tested unit unit now putting water through unit checks fine no issues

Tech replaced the adjitator dogs tested unit unit checks fine no further issues

Tech replaced mag cap diode and transformer tested unit unit checks fine no further issues

"Not cooling sufficiently. Checked temperature and frost pattern. Temperature 27 in the freezer and frost is only on the upper portion of the evaporator. Will need the compressor and evaporator. Contacted the pm, they will replace."

"No issue found with unit, unit checks fine when plugged in."

"Checked unit, found correct voltage to door, light fixture works when exchanged, will need the door switch.; ordrd 1 5304532559 (Switch)"

No water enter the ice maker. Water line either froze or damaged inside the liner. No repair.

"Dryer caught on fire. Contacted AST, not covered. Bill for trip, they will contact the customer.280 Tyson Ln"

Ordered led and icemaker from marcone led failed and icemaker not cycling ; ordrng 1 5304511738 (Led light) and 1 241642534 (Icemaker)

"Installed small burner with drip pan, in process of final check, found bad receptacle for large burner, replaced receptacle 330031, unit working normal.; used 1 330031 (RECEPTACLE, BURNER) from stock"

"Tech found unit needs boards for repair has power but wont power on ordered parts from ge PNT07072589368; ordrd 1 WH22X35537 (Board) and 1 WH22X33178 (Board), O-SMS tckt"

Tech replaced the belt and idler tested unit unit checks fine

Tech checked unit advised cust to de bulk some unit door popping open due to shelfs having too much on the front of shelves if cust calls back will need gasket

Tech replaced the fan tested unit unit now working no issues

Tech found customer needs electrician no 240 and socket melted and cord left un plugged

"Replaced drain pump assembly, unit working normal."

"Replaced front right ele, unit working normal."

"Replaced UI board panel, unit works and powers on normal."

"Washer with error code f3e5 indicates bulk sensor not reading correctly, checked all components, found unit with bad main ctrl board.; ordrng 1 W11510463 (Ctrl board)"

"Per tenant, dishwasher not starting, found dishwasher not closed when tenants was trying to start a cycle, reset and closed dishwasher properly, unit working normal."

"Washer not unlocking, washer was unplugged before arriving, plugged and reset washer properly, washer unlocked and working normal."

"Replaced drain pump, unit working and draining normal."

"Unit unplugged and warm on arrival. Power on unit and let run. Unit has updated timer installed already compressor was running and starting to cool unit but did not have evap fan blowing. Advanced timer, compressor stopped but fan then started. Turned unit off at cold control and fan still running with unit off and light switch had acted opposite of intended function. Unit appears to be having electrical issues in controls. Will order harness, temp control and timer. ; rqstng P&A on 1 5304522330 (Cold control) and 1 5304526183 (Timer) and 1 5304522338 (Harness)"

"Defrosted and removed ice buildup in freezer. Ice buildup appeared to have originated from a blockage at the ice maker. Every time it was calling for water it would overflow and buildup into freezer. Tested unit, ice maker is clear and fills without issue. checks okay."

"Called tenant, she is not moved in yet and doesnt have key. Reached out to empower and was given lockbox code. Got into home, home does not have power turned on. No blowout seen on switch and all 4 burners test okay for continuity. Would have to return with power back on to fully test. Spoke with Empower and advised of no power to house, cant fully test unit and all drip trays from under elements were removed. ; saved tckt"

"Front right burner not heating with loud pop sound, found bad infinite switch and bad element.; ordrng 1 W10823722 (Element) and 1 WPW10185286 (Infinite switch)"

"Washer not unlocking, found bad lid lock switch, unit needs new lid lock switch.; ordrd 1 W11307244 (Lid lock switch)"

"Replaced microwave,unit working and heating normal."

"Slow water, customer just replaced the filter, but flow was slow. Bad water filter. Call customer Thursday to verify operation.; schdld next appmnt for 7/3 THU !"

"Not cooling sufficiently. Found unit defrosting and cooling at the same time. Replaced the defrost timer.; used 1 5304526183 (TIMER, DEFROST) from stock"

"Found blown hi limit thermal fuse, and slight obstruction in vent hose. Removed buildup in vent hose and replaced thermostat. Unit checks okay. ; used 1 279816 (Thermostat) from stock"

"Checked unit, only cooling slightly in freezer compartment. Fans and components are running, little to no frost pattern forming on unit. Unit showing symptoms of sealed system leak, not a cost effective repair."

Arrived went to defrost asked for towel to collect accumulated water while melting to not damage floors. Tenant stated they dont have any towels for use. ; saved tckt

Replaced with bulb from whirlpool. Light functions as it should.

"Unit shows signs of a previous infestation, did not see any live on unit. Unit heats okay at this time. Tenant stated unit has been okay since last tech visit. Issue appears to be weak breaker tripping as reported by previous tech."

"Dryer not starting, found bad lid switch.; ordrng 1 HTX21EASK0WW (Slides), used 1 WE04X28977 ( SWITCH, DOOR) from stock"

"Replaced door seal, unit working normal."

Tech replaced broken dryer belt tested unit unit checks fine no further issues

Tech replaced icemaker unit tests fine no further issues

There is no issue with unit the temps and everything checks fine re set the air and water filter light I had called the property manager to tell them how to reset but they wanted us to still come due to history of unit all temps check fine unit still cooling as it should no issues

Installed new icemaker cycled icemaker unit now making ice unit checks fine

Module in door is broken needs new module the icemaker is also not working properly will need parts.. ordered from smart sheet ; ordrng 1 140124912050 (Module) and 1 5304532555 (Icemaker)

Freezer door badly warped from factory ordered on smart sheet sending to his moms house next door; ordrng 1 5304538395 (Freezer door)

Installed hinges and lid unit tested fine no further issues

"Replaced water valve and lid lock assembly, unit working normal."

Freezer drawer not opening and the front fell off crisper pan. Will need the slider and pan.; ordrng 1 5304533738 (Crisper pan) and 1 5304531251 (Slide assembly)

"Replaced the door switches, water is working but the lights flicker and a couple arent lit at all.; ordrng 2 WR55X11132 (LED lights)s"

"Cleaned out spray arms and filter. Seals on unit check okay. Ran unit, no leaks or issues found."

"Removed and replaced compressor and filter drier. Blew through unit with nitrogen. Vacuumed down unit, held pressure. Charged unit, no leaks detected. Advised customer to give unit 24 hrs to cool."

"Installed the parts, tested heat twice."

Unit has bad icemaker tested unit would not cycle correctly will need new style icemaker tech ordered from Electrolux ; ordrng 1 5304535023 (Icemaker)

Unit needs r/r element W11517959 and right rear switch W10857622

"Washer not starting, it wont reset, it wont lock and itll go straight to done.unit will need new lid switch and main ctrl board.; ordrng 1 W11513246 (Main board) and 1 W11513248 (Lid lock assembly)"

"No ice production, found a ball of ice around the ice maker. Melted the ice and adjusted the water line."