At this time no issues unit checks fine no problems

"Oven buzzing noise coming from main ctrl board, also it started to not heat when set on bake. Unit needs new ctrl board.; ordrng 1 DE94-03926B (Ctrl board)"

"Replaced display ctrl board, unit started working normal."

"Main washer not draining, found bad drain pump.; ordrng 1 DC97-20020A (Drain pump)"

"Dryer with bad door switch, replaced switch, unit working normal."

"Washer shaking out of balance, found load off balance, tenant needs to sort load evenly."

"Replaced wire harness and vibration sensor, u5 error code came up, unit will need main ctrl board; ordrng 1 EBR31483305 (Main ctrl board)"

"Per tenant, dishwasher has a leak coming from the bottom of the door, was not able to detect the problem, dishwasher works normal.; saved tckt"

Both gaskets are torn and the evap fan is bad called nest there is no mod # on unit its worn off cant read to get proper parts ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

Unit is working as it should no issues

"#1908Not cooling sufficiently. Found the evaporator fan motor bad. Replaced, unit is cooling."

Installed thermistor cover and fan tested unit unit checks fine

Suds error. Suspension rods bad.; ordrd 1 W11396716 (Suspension rods)

Replaced the ice maker.

Cap is bad needs new cap for repair ordered from dl; ordrd 1 W11395618 (Cap)

Now valve not working not filling either icemaker ; ordrd 1 W11495416 (Valve)

Installed board tested unit unit now working no random beep

"No power, repaired a loose connection on the start device. Unit tested ok."

Replaced the dispenser assembly and tested it. Unit tests ok.

Cust requested I ordered all parts it could be cust stated her mother gave her this unit b4 passing and wants to keep it going ; ordrd 1 5304507201 (Gasket) and 1 5304496687 (Heater) and 1 5304518034 (Defrost timer) and 1 297309000 (Fan) and 1 216788000 (Thermostat)

"Replaced dispenser and rotor screw, unit working normal."

Square sent elements and it may need them but both switches are burned out needs also switches 2x DG44-01006D

Installed parts and tested unit unit checks fine now draining

Needs board the one they have is not compatible in marcone cart; ordrd 1 WH22X35239 (Board)

Tech replaced valve tested unit no further leaks unit checks fine

Changed led tested now all lights are working

"This is recall found dispenser leaking needs authorization ; ordrng 1 W11413407 (Dispenser), states that autho needed"

Installed valve assembly tested unit no more leak unit checks fine

"Replaced main oven relay board, unit working normal."

"Microwave ctrl panel not allowing to select the proper number, unit needs new ctrl panel.; ordrng 1 W11206156 (Ctrl panel)"

"Dryer not heating, found bad heater, unit needs new heater.; ordrd 1 WP3387747 (Heater)"

"Oven door handle broken off, unit needs new door handle.; ordrd 1 316443601 (Handle)"

"In process of replacing transmission, found rusted/damaged slider, stator with burnt harness and main harness that connects to stator also fond burned ; rqstng P&A on 1 W10734521 (Slider) and 1 W10915700 (Stator/motor) and 1 W10777956 (Harness)"

"Washer not resetting, drain just keeps on running, found F1E1 error displayed indicating fault ctrl board, unit needs new main board.; ordrd 1 W11603810 (Ctrl board)"

"Oven not heating and top large burner and dual element dont stay hot when set on high, unit needs two infinite switches and ctrl board with overlay for the oven.; ordrd 1 316436001 (Infinite switch) and 1 316557118 (Ctrl board) and 1 316419141 (Overlay) and 1 316238201 (Dual infinite switch)"

PC 4 C error. Per Samsung technical website. Needs the door harness.; ordrng 1 DD82-02271A (Door harness)

Wont start. Customer declined service.

"Not cooling, needs the thermostat.; ordrng 1 WR50X10085 (Thermostat)"

"Installed ctrl board and console, problem still happening, found new ctrl board defective, dryer will need new ctrl board.; ordrd 1 W11512515 (Ctrl board)"

"Replaced microwave, unit works and heats normal."

"Oven bake and broil will not heat, found bad ctrl board.; rqstng P&A on 1 316462855 (Oven ctrl board)"

"Replaced wire harness in dryer, unit working normal.; dspstn on spec-tagged invntry: 1 WE4M137 THERMOSTAT"

"No water, found float stuck. When tested valve was spitting. Customer will test, may not need the valve.; ordrd 1 W10648041 (Water valve)"

"Dishwasher not draining properly, unit needs new drain pump.; rqstng P&A on 1 A00126401 (Drain pump)"

"Replaced transmission, cam, washplate and main ctrl board. Washer works and sounds normal."

Replaced microwave. Unit working normal.

Dishwasher wasnt connected to AC or plumbing. Unable to service.

"Slow cold water, cleaned screen. But stool slow, needs the valve.; ordrd 1 W11210463 (Valve)"

"F11, needs the controller.; ordrng 1 5304533462 (Controller)"

"Liner cracked, contacted Assurant, cosmetic issue at this time. If becomes a performance issue, something will be done."

"Dryer not heating, found bad heater, replaced heater, in process of repair, found worn idler wheel, unit still needs idler wheel.; used 1 WP3387747 (HEATER), and 1 W10837240 (BRACKET, IDLER) from stock"

"Dishwasher not washing, unit not getting any water, found water valve under sink shut off, opened valve, unit works and washes normal."

"Intermittent ice operation, ordered the ice maker.; ordrd 1 WPW10300022 (Ice maker)"

Replaced the spray arm and tested for leaks. No leaks.

Not cooling sufficiently. Needs the compressor. See the attached evaporator picture.; ordrd 1 5304530688 (Compressor)

"Washer wit f51 error code indicating motor problem, found loose bolt at their rotor, tightened bolt, unit working normal."

"Range oven not getting hot, found broken element, replaced bake element. Unit works and heats normal.; used 1 316075103 (ELEMENT, BAKE) from stock"

"Disposal jammed and motor locked with a leak at the bottom, unit will need to get replaced ; rqstng P&A on 1 E10 (Disposal)"

"Replaced switch for front left burner, unit working normal."

Installed board tested and now working

Found bad compressor needs r600 compressor cust declined repairs

Timer went bad melted solenoid cust declined est for repairs; O-SMS tckt

Replaced the damper and defrosted unit again unit should be good

"Insta correct inverter and wires still getting code needs appliance manager board ; rqstng P&A on 1 W11289998 (Appliance manager), states that autho needed"

"Unit infested with roaches called heather needs both gaskets. For repair ; ordrng 1 242193203 (Freezer gasket) and 1 242193206 (Ref door gasket), states that autho needed"

Tech found defrost drain completely frozen tech had to remove back Pannel of freezer remove large ice block and use steamer to remove remaining ice drain now clear leak is fixed

"Tech arrived at home the flapper arm is broken again this is a mechanical arm that holds the rubber flapper which keeps the chute hole covered so hot air will not enter the freezer some how this arm has been broken again and will need to be replaced needs authorization ; ordrng 1 240563638 (Module assembly), states that autho needed"

"Dishwasher leaking under motor sump assembly, unit needs new sump and motor, customer declined repair."

"Dryer not turning, found broken belt, replaced belt unit works normal.; used 1 341241 (BELT) from stock"

"Replaced ctrl board in oven range, unit working normal."

"Dryer not heating, found bad thermostat cutoff,replaced cutoff thermostat, unit works and heats normal.; used 1 279769 (THERMAL CUTOFF KIT) from stock"

"Per customer, washer was making a loud noise, when its set on rinse, did found water hose reversed, swapped hose in the correct order, unit works normal, all components checked ok."

"Per customer error came up as de indicating slow drain, performed diagnostic test, all components checked normal. Possible chance that debris mightve got stuck and drained out, unit working normal."

"Dryer making loud grind noise when its turning, found dented back bulkhead, damaged drum/basket and broken blower wheel housing, Per Midea tech support, blower housing is NLA."

"Replaced ctrl board with overlay, unit works and heats normal."

Ice maker is noisy.; ordrd 1 DA97-07365G (Ice maker)

"Noisy, needs the tub and basket. Customer declined service."

Evaporator fan motor noisy.; saved tckt

Leaking inside the freezer.cleared the defrost drain.

The cube button isnt working. Needs the UIB.; ordrd 1 5304530933 (User interface board)

Replaced the compressor and filter drier.

"Ice buildup on FF evaporator, needs the E-fan.; ordrd 1 W10633627 (Evaporator fan motor)"

"Needs the fresh food evaporator cover. This part is on back order until September. Contacted PM, the will try to get the fridge replaced."

"Not cooling sufficiently, needs the compressor and evaporator.; rqstng P&A on 1 WP2188823 (Evaporator) and 1 W10309988 (Compressor)"

Replaced the defrost controller.

Weak frost pattern on the evaporator. Needs the compressor.; rqstng P&A on 1 WR87X20798 (Compressor)

Doors not level. Adjusted the doors however the floor isnt level. Unable to adjust perfectly for this reason.

Unit was unplugged plugged in compressor came on unit seems to be cooling cust to monitor till we get back to diag with it plugged in; schdld next appmnt for 8/6 TUE AM

Unit has a leak needs also an evaporator please allow 3 blocks for repairs ; ordrd 1 5304529495 (Evap)

Tech found shocks bad will need new shocks for repair ; ordrd 1 W10780048 (Shocks)

"Freezer cover and craft icemaker needs replaced crack in icemaker and fan is not working in freezer needs authorization ; rqstng P&A on 1 AEQ73449909 (Craft ice) and 1 AEB76044903 (Fan assembly frzr), states that autho needed"

Installed the shocks tested unit unit checks fine no further issues

"Needs dispenser and board dispenser cap is broke and board stops in cycle has to restart board is nla; ordrng 1 WP8558129 (Dispenser), rqstng P&A on 1 8564544 (Board /nla)"

Cust only had general operation questions tech went over settings turning icemaker on and off inst cust unit checks fine no issues

Unit has a bad electrical issue there is a short somewhere in unit not the switches its either in the transformer or the magnetron or the corresponding wiring inst cust we went through3x 20 amp fuses to try and find the short he decided since unit was so old they were going to replace I did have to uninstall unit to diagnose cust asked me to leave it out and put in garage

Not spinning.; ordrd 1 WH03X29559 (Motor) and 1 WH22X38438 (Main board)

"Not cooling, needs the evaporator fan motor and door spacers.; rqstng P&A on 1 5303918549 (Evaporator fan motor) and 2 240311303 (Spacers)s"

Gave cust est to replace unit uib board its in and out responsive will need replaced for repair cust declined est

There is no issue with this unit mr Williams was very combative and attempted to call hometown office thinking we were lowes and his warranty he became very hostile towards me because I wasnt lowes .. I tried to explain to him that Lowes/assurant contracts repair companies like hometown to do repairs there is no lowes repair man he was very upset that unit was working as it should he said the unit wasnt cooling its freezing then not making ice the bin was full then he said it wasnt dispensing ice it did his wife verified for him its dispensing crushed and cubed he became more irate and said well its making a noise whats the noise its making I heard no noise unit is running cooling making and dispensing water and ice there is no noise he started screaming and yelling at me and saying we were the same people who came out from a different appliance company I ended up walking out of customers home I called Assurant and had him flagged as a hostile customer and service provider abuser they notated this and findings of no mechanical issues he was screaming when I left Assurant wont be sending any other providers out

"Per tenant, dishwasher not drying properly, performed diagnostic test and was not able to duplicate the problem, instructed tenant on proper selection in unit, dishwasher working normal."